vBulletin 5 is awful - DO NOT BUY!

[growlabz]

I was a heavy vBulletin 3 user, so when my church wanted a new forum I naturally suggested they use vBulletin instead of Discourse or Xenforo, however after I purchased it and installed it I was immediately hit with error after error when installing and configuring the site, with lots of obvious stupid errors and mistakes (such as the default path to images and smilies being wrong, and the example was worded incorrectly) that should have been caught by the developers.

I contacted vBulletin right away and told them about the errors, and requested a refund. They told me that once the software has been downloaded that there are no refunds. This is ridiculous -how am I supposed to know that the software is unusable and buggy until I download and install it?

vBulletin obviously has no interest in standing behind their products or to provide support, and that is why they do not allow any refunds.

In order to download the software I needed to provide the domain URL where I would be using the software, so they can obviously tell that I am not using their buggy software on that site, I ended up buying xenforo afterall. In order to install that software on another domain I would need to enter the domain of that software and download a new package, since they hardcode security measures in to the software to make sure that people dont randomly install it on unauthorized sites, so I dont understand why they cant authorize a refund.