Hidden Files via FTP

[blind-eddie]

I have a couple sites up and running, each has the arcade installed, I have been using it for years without issue.
About a month ago, via FTP, four of my files on one site would not show via FTP but would show via file manager in cpanel, but would show the hidden files on other site via FTP.

Today, I finally get the chance to address this issue.

I call my host to ask for assistance as to why folders show up in file manager but not FTP.
After a long hold I was told it was a permission issue... I told them there was no problem with permissions and both sites running same addon with the same files/folders with the same permissions... only one shows all the files via FTP and one does not.

They said they were running a file permissions program and to wait at least ten minutes and refresh FTP, its been over an hour, files still will not show via FTP.

I use SmartFTP and have been for years, I tried every free FTP program and files will not show on them as well.


Has anyone else ever had this issue, if so, how did you fix it.

FTP:



Cpanel/File Manager: