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[rwurbanwildlife]

I have been having major email issues. All registration emails are never arriving. I have sent several dozen emails to tech support and all they can do is come up with excuses as to why they can't fix my problem. Essentially they are charging me for a service that does not work with SMTP email even though they say it will. DONT WASTE YOUR TIME OR MONEY FOR A HEADACHE!!

HERE IS THEIR LATEST RESPONSE TELLING ME I AM A SPAMMER! #2 is bogus as I have been online for 2 weeks and have about 140 users, the problems started day one.

Hello,

One of our system administrators checked the email logs and found that the emails from your domain were filtered out by our spam scanning solution. You will not be able to send emails from your domain name using our SMTP servers for now as your domain reputation is low. The possible reasons for the low domain reputation are given below:
1. The contents and the subject line in your email was considered as spam by our filtering system.
2. Lot of recipients marked your email as spam in their email client.
3. There were multiple bounce backs due to bad recipient addresses when you sent an email to a list of addresses.

We have already submitted an email sample to the spam scanning solution to have it analyze your domain name and to consider its emails as genuine. Unfortunately, we cannot give you any guarantee that the domain will be white listed as the analysis is automated.

If the issue is not fixed after 48 hours, you will not be able to send any emails using our SMTP servers. If you are using an email client to send emails, you can use your ISP'S SMTP server. You will need to contact your ISP to get the SMTP details. This will not impact your email services with us in any way as you will continue to host it with us. If you need any additional help on configuring your email client, please let us know the email client you are using to send/receive emails.

If you have any further questions, please update the Support Console.