New tab not staying selected

[djrichards]

Originally Posted by nhawk

This is one of those bugs/improvement requests that has been reported/requested and has been marked 'resolved' and 'working as designed'...

http://tracker.vbulletin.com/browse/VBIV-15197

And the requestors resolution was...

Hardly what I would call a resolution. I see that VBulletin still has a lot to learn about customer support and product design/revision.

They could save themselves a LOT of grief and time in responding to customers with this problem if they simply changed the Nav Manager default values to include the "/forum/" path in front of each PHP file name.

Not only would it reduce requests for support, it would also provide a clear example that would help users easily figure it out for themselves. Not everyone who uses this COMMERCIAL product is a PHP coder or works all day at a Linux command line for a living.

I really don't understand companies who seem to have the Incredible Hulk's "Puny humans!" attitude toward those who provide their livelihood. Obtuse responses to support/enhancement requests are not only unhelpful, they run completely counter to a company's goals.