MY Moderator shows as GUEST!

[muslimmomscafe]

Hello,

Please help. My moderator' status is showing up as a Guest! I checked the profile and she is listed as a Moderator and the usergroup is Moderator but she is still a guest on the forum. I did recently delete some posts that had Malaware virus in them and she was among those who had it in her post. I dont know if this caused her to be a guest. Is there anyway to return her to a Mod even though i already went through her profile settings? IF not, what else can i do??? I dont want her to lose all she worked for on the forums.