What is happening with your customer support, is it falling apart?

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What is happening with your customer support, is it falling apart?

03-21-2012, 08:46 AM

Lysekoid

Join Date: Jan 2011

Location: Sweden

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What is happening with your customer support, is it falling apart?

Dear Customer Support,

What is happening with your e-mail customer support?

On February 7th I purchased these things from you:
> --- Professional Upgrade/Install @ 150.00 USD (VBF89BB5B6)
> --- vBulletin Facebook App @ 99.00 USD (VBF45970A8)

It's been several weeks now and no one has yet contacted me about my purchase.

I have e-mailed you MANY times to both sales@vbulletin.com and customercare@vbulletin.com but no one has replied to a single e-mail.

When will you help me install the vBulletin Facebook App and upgrade my forums to the latest version?

My forums are found here:
http://www.newhorizonrpg.com/forum/forum.php

Please get back to me soon, and I will give you FTP access to my site...

My e-mails are: michal@ypson.se and michal@newhorizonrpg.com or michal@newhorizon1.com

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