"Forgot Password" Form Error

[frostyx]

Hi VB community!

I've run into a strange issue on our VBulletin forum, so hopefully somebody has seen this before... We are running the latest version of VBulletin 3 and I received a report from a user today saying that the forgotten password form is broken (/login.php?do=lostpw).

The form correctly displays and asks for a user to enter their email address. We use "Random Question" security in the forum to prevent spambots from signing up as well and so that also displays.

Upon correctly filling in the email address and password, the form does what it's supposed to and emails the user. Great so far.

The only issue is that it then redirects to a page which shows the following message: "The answer given for the random question was incorrect."

Unless anybody has really seen cases where removing the random question from the password recovery page has led to some kind of spam invasion or something of the sort I'm not opposed to removing it. If anybody knows how to fix it, that would be awesome too.

Thanks for reading!