One user Having problems. Can't figure anything out

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One user Having problems. Can't figure anything out

11-21-2009, 08:00 PM

Lynne

Join Date: Sep 2004

Location: California/Idaho

Posts: 41,180

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Other things to try....
Create a new style with no parent:

Styles & Templates > Style Manager > Add New Style
Parent Style: No Parent Style
Title: Default vBulletin
Allow User Selection: Yes
Save

Tell him to browse the site using that totally default vbulletin style and see if he still has the problem.

Do you have a test site that is a copy of your live site? Have him login to the test site and see if he still has the same problem. If so, disable all the modifications on the test site and see if he still has the same problem.

Create a test account. Have him login using the test account. Does he have the problem then?

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Messages:

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It is not a VB3 engine, just a parsed copy!

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.04807 seconds Memory Usage 2,482KB Queries Executed 12 (?)
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