Gallery issue - some members cant see albums

[VBUsers]

Ok here's my issue , I have a forum that's using the built in gallery with 2 add ons.

Latest Album Pictures - Forum Home

All Albums

now i can see the albums just fine from my admin account , that's what makes this so weird. I have place a ticket with vb.com but they cant help me since removing every plug in from my forum isn't an option.

Now i have 3 members so far that have reported that they can't see certain members gallery. As well as thumbnails from gallerys posted in threads to show the pics.

when they click on the image (no thumbnail is there) they get this response

Invalid Album specified. If you followed a valid link, please notify the administrator

so my question is , what and how can i fix this. I really rely on the gallery to be working correctly. Here is the forum

_______________________________________

its the regular gallery that im sure comes with the vbulletin. I didn't add it so here it is

http://www.hydrocanna.com/album.php

also when you go to the add on mod "All albums"
http://www.hydrocanna.com/all_albums.php

this is the users album no regular member can see
http://www.hydrocanna.com/members/hydro-soil-albums-220w-cab.html

but i can see it no problem in my admin account.