Sending of Hacks to the Graveyard

[Paul M]

Originally Posted by MicroHellas

A first step is to inform members to Disable a product and not to uninstall it. Most members don't know that by uninstalling it they're loosing their data. I realized it from a huge amount of emails that I got from members asking me (but after uninstallation) if they lost their data.

I believe this highlights that we need to standardize the actual message that is sent, and I agree that it should now suggest disabling rather than uninstalling - this is really something left over from the past, as before we had products, the advice of uninstalling was not really a problem as few modifications actually had an uninstall function that removed data. Now that the vb product system automates this, different advice is needed.