subscriptions not changing usergroups?

[wolfyman]

Sorry if I posted this in the wrong place.

For some reason my subscriptions stopped working - cURL and streams pass, but users don't get upgraded when they buy in.

I have tried manually running the scheduled subscriptions task, the usergroup is allowed to override the default usergroup... I'm lost.

I had my server hardened and a few security things done, but I think it should work since curl is working. help please!

[10ofhearts]

I'll second this.

The system worked, Paypal and Nochex being used, then just stopped working and members are no longer upgraded.

There were no hacks or changes to the board or server at the time it stopped working.

To compound it, the forum leaders link suddenly stopped working as well and now when you click view forum leaders 4 times out of 5 the page just takes an age to reload and then stays at the front page or 1 in 5 get:

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 1832882 bytes) in /home/httpd/vhosts/jamboskickback.co.uk/httpdocs/showgroups.php(184) : eval()'d code on line 13

I also hope this is in the right place, not been long with vB.

[wolfyman]

10ofhearts, did your problems come after you upgraded to 3.5.3?

I'm not sure about your forum leaders problem, mine is working fine.

[LincolnForums]

I had this same problem. I edited my Scheduled task -> Subscriptions to run twice an hour instead of however its setup and for some reason this fixed it.

Try uploading your showgroups.php file again to your FTP and see if that solves the problem

[wolfyman]

ok, I'll try that. How do I make it run twice an hour? I see a series of dropdown boxes, btu I'm not sure what to do with them.

Originally Posted by LincolnForums

Try uploading your showgroups.php file again to your FTP and see if that solves the problem

I'm assuming that was directed at 10ofhearts?

[LincolnForums]

Go to edit the Subscriptions Task, then in the minute drop downs you'll want something like

0 30 - -

This will run the task at xx:00 and xx:30. every hour.

[wolfyman]

thanks

[10ofhearts]

Originally Posted by wolfyman

10ofhearts, did your problems come after you upgraded to 3.5.3?

I'm not sure about your forum leaders problem, mine is working fine.

Sorry kept away with a couple of things.

We are new to vB and installed at 3.5.3, the subscriptions worked fine for the first 3 or 4 days then just stopped, we didn't add any hacks to the live forum until the end of that week.

The forum leader link stopped at the beginning of last week (about 3 1/2 weeks into our time with vB), we had some hacks on by that point but these were all added at the end of the first week/start of the second, so there was about an 8 - 10 day period before it suddenly went down.

I would add we have experinces a number of other problems reported, members have problems logging in or staying logged in, a few can't access from a second computer and we are having a running fight with AOL at the moment as all our Emails are being blocked (never happened when we were with IPB), so registration for these folk is a major pain.

We had trie to concentrate on these issues as the others were just inconveniant rather than a problem, but I thought as it had been raised I'd jump on the bandwagon.

Oh the joys

Originally Posted by LincolnForums

I had this same problem. I edited my Scheduled task -> Subscriptions to run twice an hour instead of however its setup and for some reason this fixed it.

Try uploading your showgroups.php file again to your FTP and see if that solves the problem

Thanks

I hadn't changed the scheduled tasks, I'll try that, although I had tried to reupload the showgroups.php file again as that was the 'key' fix that IPB always recommended.

[Andreas]

You are showing too many members on showgroups.php, so the script is running out of memory.

You can't show usergroups that have a lot of members (like Registered).

[10ofhearts]

Originally Posted by Andreas

You are showing too many members on showgroups.php, so the script is running out of memory.

You can't show usergroups that have a lot of members (like Registered).

Ah, right thanks, we had 1,300 more before and it was fine, I'll remove the registered group and we'll hopefully be sorted :up:

And indeed it is, thanks, so simple yet so effective