The Arcive of Official vBulletin Modifications Site.

#1 09-11-2004, 09:19 PM

...of my CMPS at vbadvanced.com yet they did an half-assed installation and they won't respond any of my attempts to contact them [support ticket, e-mail to admin, e-mail to sales@vbadvanced.com PM to admin] now what is this? i PAID i'm not asking help for free!

I encourage everyone not to pay for their 'professional' installation service.

filburt1 · #2 09-11-2004, 09:47 PM

Quote:

Originally Posted by senryo-kyoshiro

...of my CMPS at vbadvanced.com yet they did an half-assed installation and they won't respond any of my attempts to contact them [support ticket, e-mail to admin, e-mail to sales@vbadvanced.com PM to admin] now what is this? i PAID i'm not asking help for free!

I encourage everyone not to pay for their 'professional' installation service.

If you used PayPal, file a fraud complaint to get your money back.

Chris Gwynne · #3 09-11-2004, 10:58 PM

I don't think there's a need to post a thread at every vB forum. You haven't even explained as to what's wrong with the installation and how it is half assed. Try that before throwing accusations around.

Tigga · #4 09-11-2004, 11:04 PM

Quote:

Originally Posted by Chris Gwynne

I don't think there's a need to post a thread at every vB forum. You haven't even explained as to what's wrong with the installation and how it is half assed. Try that before throwing accusations around.

Thank you.

I already replied to your post on our forums, but I'll paste the same reply here as well.

Quote:

Please understand that this is a weekend. Your email, PM, and this post were all done less than 24 hours ago as well, while the install was purchased and started yesterday. Though I am around as much as possible, I (and I'm sure Zachery as well) do have a life. I spent the night at my father's house last night since we were leaving early this morning for a canoeing trip and have just gotten back, and replied to your email before I started checking the posts on here.
As for the 'half-assed job', from what I could tell from the tickets it looks like Zachery only forgot to make the template changes, and replied to the ticket one minute after he closed it to ask for your server information again. I'm sorry you feel the way you do, but we are both human and will ocassionally make a mistake. We have also handled quite a few installations and I believe you are the first person with any type of complaint.

mholtum · #5 09-12-2004, 01:29 AM

Brian installed my CMPS before I upgraded to 3.0.3 and I was VERY impressed with the installation and how long it took. We talked back and fourth througn IM and I am confident that you probably had unrealistic ideals as to how this would go.

Brian even went as far as to install my portal BEFORE i had even paid him to do so.

Keep up the good work Brian..

Milktruck · #6 09-14-2004, 08:04 AM

Quote:

Originally Posted by Tigga

Your email, PM, and this post were all done less than 24 hours ago as well, while the install was purchased and started yesterday..

Sigh, we can all feel your pain. :speechless:

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