Upgraded C-Panel from 65 to 78 and forum is no longer working

[kether1]

Hello,

We upgraded our C-panel software from 65 to 78 and now our VB forum running 4.2.3 Patch Level 1 does not work. (We get an "HTTP ERROR 500" when we try to access the site now.) I'm not sure what to do to get things working again. Please help.

Thank you,
Kether

[scottkoz20]

what version of PHP? I would check to see that did not change either

[kether1]

Hi, thanks for the response. The php version is 5.6.

Any thoughts?

[scottkoz20]

sorry - I would need to defer to someone smarter.

[iA1]

Error 500 is very general and it is not easy to figure out what went wrong. Check your server logs and maybe you get a hint.

[kether1]

Originally Posted by scottkoz20

sorry - I would need to defer to someone smarter.

Thank you.

Originally Posted by iA1

Error 500 is very general and it is not easy to figure out what went wrong. Check your server logs and maybe you get a hint.

Will do; I'm not certain what happened. All was working well and then we updated C-panel and the site went down and we get the "Error 500" message.

[snakes1100]

It most likely wont show an error, but turn on display_errors in php.ini

/opt/cpanel/ea-php56/root/etc/php.ini

sh*t your running LS, do a "locate php.ini" look for LS's php.ini as it uses a different one, dont have a LS server in front of me to chk where it is.

log_errors to syslog

Restart lightspeed

Refresh the site.

Run this cmd from ssh & see if it spits out an error when you refresh
tail -f /var/log/messages

tail -f /var/log/apache2/error_log

tail -f /var/log/apache2/domlogs/domain.com

[kether1]

Originally Posted by snakes1100

It most likely wont show an error, but turn on display_errors in php.ini

/opt/cpanel/ea-php56/root/etc/php.ini

sh*t your running LS, do a "locate php.ini" look for LS's php.ini as it uses a different one, dont have a LS server in front of me to chk where it is.

log_errors to syslog

Restart lightspeed

Refresh the site.

Run this cmd from ssh & see if it spits out an error when you refresh
tail -f /var/log/messages

tail -f /var/log/apache2/error_log

tail -f /var/log/apache2/domlogs/domain.com

Thank you. I am on apache. I did what you suggested and found the error was caused because c-panel removed memcache and turned off ini_set. Once I commented memcache out in the config file and re-enabled ini_set, all is back on and working correctly. I sincerely appreciate your help.

Kind regards,
Kether

[snakes1100]

welcome