Can't save edited templates in version 3.8.3 - error 403 forbidden message

[ilrglen]

Recently I have encountered a problem saving templates I wish to edit. I am able to open a template in the style manager and make changes but when I click the SAVE or SAVE AND RELOAD I get redirected to an ERROR 430 FORBIDDEN message from the ISP's servers. Am I missing some file or component somewhere in the software package or is there a file that is supposed to be called for that it can no longer find? Somebody help please...

[greigeh]

Sounds like your being denied access, could be cause the CHMOD for your files are wrong.

[Black Tiger]

If you are making template changes, you can better use the TMS mod which works perfectly and you won't have the forbidden issues.
https://vborg.vbsupport.ru/showthread.php?t=152931
Use the 1.1.5 zipfile this is for 3.8.x versions of vBulletin.

[TheLastSuperman]

greigeh could be right above ^. I would also check file ownership i.e. are any files uploaded as a different user such as one under root and one under another name? If you recently updated any files via ftp this might be the case.

What exactly are you trying to save in the template? By chance are you using Google's pagespeed insights and trying to make changes, if so trying to save tons of javascript inline or similar is not advised (well they advise it is but only if a small snippet so if large = no no ect).

[TheLastSuperman]

Originally Posted by Black Tiger

If you are making template changes, you can better use the TMS mod which works perfectly and you won't have the forbidden issues.
https://vborg.vbsupport.ru/showthread.php?t=152931
Use the 1.1.5 zipfile this is for 3.8.x versions of vBulletin.

Ahh now that I didn't realize i.e. TMS won't cause the forbidden error, pretty nifty and thanks for posting

"Sorry you're not allowed to like this post" but I'm allowed to comment and say thanks for info haha!

[Paul M]

Originally Posted by greigeh

Sounds like your being denied access, could be cause the CHMOD for your files are wrong.

Templates are stored on the database, so unaffected by file permissions.

Sounds more like an over active security module on apache seeing something it doesnt like in the POST request.

[ilrglen]

I believe my ISP moved my site to a new server in the past month or two and this issue wasn't encountered until after that time

[Lynne]

Is Suhosin or mod_security enabled on this new server? (You will need to ask your host this and, at the same time, mention the problem and perhaps they can fix it.)

[ilrglen]

Originally Posted by Lynne

Is Suhosin or mod_security enabled on this new server? (You will need to ask your host this and, at the same time, mention the problem and perhaps they can fix it.)

I will check. The 403 Forbidden message continues...
"The page you are looking for might have been removed, had its name changed, or is temporarily unavailable." So I am wondering what page is being called for when I click SAVE or SAVE AND RELOAD that might even be missing with the move? Any help with that?

[Lynne]

Open the page outside of the frame and then when you click Save, the URL with change and you can see where it is going.