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  #1  
Old 07-30-2015, 05:09 PM
VBforumguy VBforumguy is offline
 
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Default Verification emails not being sent

Hi everyone,

I asked this on the .com forum and tried the one posters' suggestions (Try TLS instead of SSL. Also, make sure OpenSSL is complied into PHP) and this didn't do the fix.

Need help...

My activations emails were working fine being sent from php on my server. I switched to send from my gmail account via and now new users are not receiving activation emails at all. See the attached, do I have my settings correct? (I want to send from gmail because of AOL users who have old spam protections that block my godaddy servers)

Any help would be great!

PB
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File Type: jpg Screen shot email settings.jpg (127.9 KB, 0 views)
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  #2  
Old 07-30-2015, 05:20 PM
kh99 kh99 is offline
 
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Have you tried to send a test email using Maintenance > Diagnostics > Email?
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  #3  
Old 07-30-2015, 06:10 PM
SpikeyWelsh SpikeyWelsh is offline
 
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i would say gmail is the problem have you looked in your logs for errore
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  #4  
Old 07-30-2015, 07:00 PM
VBforumguy VBforumguy is offline
 
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We are getting gmail errors, so we set smtp through a working godaddy web mail address that aol accepts email from. So much for that idea. ALO must be flagging the proxy tagging. At least the emails are going out with this proxy setting to everyone else.

What is everyone doing here with aol spam controls? How are you getting new user verification emails to aol accounts?

Before buying VB4.2 and installing it on my godaddy hosting account I called around at several big hosting companies and they say the same thing... aol is a problem.

I just assumed that smtp would be a work around.

Any ideas?

Thanks!
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  #5  
Old 07-30-2015, 08:21 PM
SpikeyWelsh SpikeyWelsh is offline
 
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i think aol has always been a problem not sure if there is a work around. i feel the problem is with the aol mail servers are how they flag emails
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  #6  
Old 07-30-2015, 08:32 PM
VBforumguy VBforumguy is offline
 
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Now we have tested two other smtp connections and we are getting similar errors to the gmail errors. My developer thinks that godaddy is blocking smtp for everyone but their own servers. So I called godaddy and found out that this is indeed so. WARNING! Do not host at goodaddy.

Can some someone here recommend a hosting company that has no issues with AOL? My developer thinks that changing the host to anyone but godaddy will allow smtp gmail to work and through to aol accounts but at this hair pulling point I want assurances that the new host is not AOL blocked.

New host needed! Recommendations please

Thanks thanks thanks!

Need a host, please advise.
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  #7  
Old 07-31-2015, 09:45 AM
SpikeyWelsh SpikeyWelsh is offline
 
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where about are you located im in the uk and use hart internet never had a problem
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  #8  
Old 07-31-2015, 11:33 AM
ForceHSS ForceHSS is offline
 
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The website host you are with do they not have one with your setup
I would also set this to 50
Number of Emails to Send Per Batch
Cant see the other options you have so cant help with that
also you do need to go into your gmail and setup smtp I also see you are using port 465 try port 25
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  #9  
Old 07-31-2015, 12:06 PM
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Seven Skins Seven Skins is offline
 
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You need to use your own hosting account email account as gmail has never worked for me either.

And when you make an account don't make it like..

admin@mysite.com
or info@mysite.com
or noreply@mysite.com

Use personal name like

Michael@mysite.com

Hope this helps.
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  #10  
Old 08-01-2015, 04:19 AM
crower55 crower55 is offline
 
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hello VBforumguy

if you are using Gmail as webmaster then that's okay !
if you are using email same as blahblah@Yourwebsite.com
then, you need to check "Spam" (Junk).
since that email not whitelisted..
however

follow this step :

admincp -> Settings -> User Registration Options

Send Welcome Email = YES
Verify Email address in Registration = YES
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