Regarding Profile Page Bug With Theme

[Skaut]

Hello everyone,

I am really curious about fixing this issue with theme. To be short, this is how my profile page look like:

http://www.project-7.net/forum/member.php?13488-Ivan
Screenshot: https://picasaweb.google.com/lh/phot...XVGdTrC0T5rttA

And this is how it should look like:

http://demo.themecrate.com/member.php?30-CarCaBot

I have installed the theme from themecrate.com and for some reason it does not work as it should, only this part is acting up weird, other parts look good. User Profile Customization is completely turned OFF. Creating a new style and choosing no parent did not help, again it has the gray background.

I suspect on the fact that my default vBulletin skin is broken. I have tried using tools.php to fix it and reimporting the default .xml for vBulletin theme does not work. I get this gray background even on default theme, and there is no way to fix it since I have tried absolutely everything with no result.

So does anyone experienced with styles and templates know how could I make it look like it is intended to look?

[Dave]

You should ask the author of the theme, they might know.
Beside that we can't see the profile page on your forum because it's disabled for guests, a screenshot could be useful.

[squidsk]

Hard to see what's wrong as the incorrect profile is not accessible as a guest, the correct profile is visible though.

[Skaut]

Originally Posted by Dave

You should ask the author of the theme, they might know.
Beside that we can't see the profile page on your forum because it's disabled for guests, a screenshot could be useful.

Originally Posted by squidsk

Hard to see what's wrong as the incorrect profile is not accessible as a guest, the correct profile is visible though.

I am sorry, here it is. The original author is not replying, but there is nothing he could do. I feel it is vBulletin oriented because of my issues with corrupt default template.



And link: https://picasaweb.google.com/lh/phot...XVGdTrC0T5rttA

[HM666]

That has nothing to do with your default skin at all. The original developer more and likely created the theme for a vB version other than what you are using. Occasionally they change the templates to fix bugs in new versions so there may be a conflict between what they had on their site and what you are running on yours.

What version of vBulletin are you running?
What version of vBulletin do they say that skin is for?

Answer those and you may find there is a conflict within the versions. Sometimes templates can change from one small step up like 4.1.1 to 4.1.2. So that can matter depending upon which versions they area and what was changed in the version.

Do you have any mods/add-ons installed on the site?

If you are then there could possibly be a conflict with a mod that you have installed and the skin as most designers when they create a skin do it on a dev board with no hacks installed for obvious reasons. So try the following first:

You will need a HTML editor like Dreamweaver or use NotePad. DO NOT use MS Word or Word Pad. Global disable: open your includes>config.php file and find:

<?php

and under place:

define('DISABLE_HOOKS', true);

Save and upload again to your server in the includes directory.

If you find that it works after disabling the plugins globally then re-enable the plugins by putting // in front of the code so it looks like this:

//define('DISABLE_HOOKS', true);

Save and upload again.

Then you will have to go through your mods one by one until you find the one that is causing the conflict.

If you globally disable everything and you still have this issue then its a poorly coded skin or the skin version is not compatible with the version of vBulletin you are running. There are a couple of ways that you might go about fixing this.

1. If your vBulletin version is a lower version (say you are running vBulletin 4.2.1 and this skin is for vBulletin 4.2.2) then upgrade to the latest version of vBulletin 4.2.2 and it may possibly fix your issue.

2. And this is usually the case unfortunately, you may have to edit the file yourself and fix it or hire someone to fix it. I say this because looking at the ThemeCrate site he is running vBulletin 4.2.0. So you are most likely gonna have to fix this yourself. If you are code savvy then this is just a PITA and you should be able to do it if not, then you may want to hire someone who can fix it for you.

To Fix It Yourself:

Try going to your admincp and go to Styles & Templates > Style Manager and choose your style. Click the "Go" button next to the StyleVars drop down. See if there are profile changes that can be made in there. Make the changes, save them and then view the skin to see if that is what you want. If not go back and try again. If none of those changes work then...

...You will need to do some research.
First, you will need to turn on template notifications. To do this login to your admincp and go to Settings > Options > General Settings and then find "Add Template Name in HTML Comments" and tick the "yes" box and save.

Second, in this instance its probably best to use FireFox if you do not use it already install it and then download and install the FireBug add-on. The FireBug add-on allows you to view code and see where exactly in the code the things you need are found so you can change them. You will need to open up the profile page and right click on an area and choose "Inspect Element With FireBug". This will allow you to see the code that is associated with that area only. Find the tag that you need to change probably something as a div or span class tag and make a note of it. Write it down, copy and paste it to a notepad file whatever you do.

Third, Right click on the profile page and now choose "View Page Source", this will open a new window and give you the page source. Now take your tag from above and go to Edit > Find and paste the tag into the search field at the bottom of the page. now you can find every instance of this tag. Above the area that you are working with you will now see the template marker telling you what template this tag and this code is found in so you can go straight to that template in your admincp and make the change.

Hopefully this should get you started. I'm assuming you may have some coding knowledge, if you are not code with code or I lost you then you may want to hire someone to fix this for you from the Paid Requests area.

[Skaut]

Originally Posted by HM666

That has nothing to do with your default skin at all. The original developer more and likely created the theme for a vB version other than what you are using. Occasionally they change the templates to fix bugs in new versions so there may be a conflict between what they had on their site and what you are running on yours.

Thank you very much. I will do all the steps required and by your guidance. If I do not make it on my own I will try to hire someone, you can tell me if you are up to the task.

Now the thing is you say that is has nothing to do with my default skin. Well I think it does, because no matter what i do, or in any way I install the old skin using tools.php this always happen on profile page with the gray background and barely seen white text. So it has to be broken, because the theme author also said me it's definitely broken because the theme is using color from the default one for that area. Please think what could be wrong in this case, and thanks on the help so far!

[HM666]

Originally Posted by Skaut

Thank you very much. I will do all the steps required and by your guidance. If I do not make it on my own I will try to hire someone, you can tell me if you are up to the task.

Now the thing is you say that is has nothing to do with my default skin. Well I think it does, because no matter what i do, or in any way I install the old skin using tools.php this always happen on profile page with the gray background and barely seen white text. So it has to be broken, because the theme author also said me it's definitely broken because the theme is using color from the default one for that area. Please think what could be wrong in this case, and thanks on the help so far!

Yes that is the sort of thing that I do.

As for the other...what skin are you trying to install with the tools.php file? The default skin?

[Skaut]

Originally Posted by HM666

Yes that is the sort of thing that I do.

As for the other...what skin are you trying to install with the tools.php file? The default skin?

Yes, I am trying to properly install the original, default skin.

This is the reply I got from Zachery, vB Support.

It sounds like the style you installed was set to be a master style. This shouldn't be done normally, its an error on the style authors part.

At this point, assuming you have a backup. You'll want to TRUNCATE the templates table, and then re-run the upgrader. It will rebuild the master style properly.

Can you help me and say what I need to do in steps, because I don't want to hurt my forum in production state.

[HM666]

Originally Posted by Skaut

Yes, I am trying to properly install the original, default skin.

This is the reply I got from Zachery, vB Support.



Can you help me and say what I need to do in steps, because I don't want to hurt my forum in production state.

Shoot me a PM.