help me please

[malc1959]

i change my email id becouse old id is locked so there for but

now me show in as unlicensed member pleas admin fix it and again me licensed member

[BirdOPrey5]

Follow the directions below -

You are currently showing up as unlicensed.

To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click here (vB-Germany users click here) and enter your email address. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In to license validation for all Support Sites. You must authorise vBulletin.org in order to validate your license status here. You can do this at the page linked above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.

[malc1959]

Not Working this Once licensed show but after some time unlicensed

[BirdOPrey5]

Probably one of two things-

1) The email you have entered here- https://vborg.vbsupport.ru/profile.php?do=editpassword - does not exactly match what is in your priority forum support list in the Member's Area

or

2) You did not get/follow the activation instructions last time you changed your forum email address- you can request a new copy of the activation email here- https://vborg.vbsupport.ru/register.php?do=requestemail

If neither help then open a support ticket in the Member's Area and include your vBulletin.org username and explain the situation.

[Lynne]

Number 1 is at least one of the issues.