Can't make prefix's

[SnappedNet]

I keep getting this page:

Forbidden

You don't have permission to access /admincpanel/prefix.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I can access the prefix, I've made a prefix set, but when I make the prefix's in the set, it comes up with that page on creation... How do I fix this?

Change that, I can make prefix's, but it's not letting me use HTML in the rich text..

[kh99]

Hmm...maybe check the file permissions of that file and make sure it's the same as the other ones you can access.

[SnappedNet]

It's the same.. I even allowed "execute", but still nothing. This is the only thing that is giving me problems.. and It's kind of really needed.. Is there another way I can add the prefix's to the set?

It's only the rich text that's giving me the problems.. It's allowing me to enter something without HTML, but once I go to use HTML, it gives me the "Forbidden"..

[Lynne]

That is a server error. You should ask your host about it.

[SnappedNet]

Is there anyway to manually make the Prefixes?

[Lynne]

Well, you could look at the code and see what has to be done. However, I would not recommend that. I think you would have a couple of tables to edit and many phrases to add.

Is there some reason you don't want to ask your host to fix the issue?

[SnappedNet]

I don't have time for ups and downs, I guess I'll do with-out for now. I have more important things to worry about than a forum prefix. It wont be long till I upgrade my server anyway...

[kh99]

Do you by any chance run some spam blocker software like zbblock? We were running that for a while but had to stop because it had problems with some legit requests, like if they contained special html chars (like maybe your "rich text" prefixes).

[RobbieZ]

Can you please post exactly what you have written in the 'rich text' ie HTML part of the prefix please?