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  #1  
Old 08-15-2011, 02:28 PM
CouponWCents CouponWCents is offline
 
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Default Member Can't stay logged in

help ... I have a member that can't stay logged into her account on my site. i've tried everything. she'll be in for a few minutes then it stops.

any help is appreciated.
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  #2  
Old 08-16-2011, 04:46 AM
nerbert nerbert is offline
 
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Try Maintenance > Repair/Optimize Tables and repair passwordhistory. I had some trouble with members not being able to log in at all and that seemed to fix it.
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  #3  
Old 08-16-2011, 04:49 AM
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HMBeaty HMBeaty is offline
 
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Quote:
Originally Posted by CouponWCents View Post
help ... I have a member that can't stay logged into her account on my site. i've tried everything. she'll be in for a few minutes then it stops.

any help is appreciated.
Are you allowing "www" and "non-www" browsing of your site?

What is your cookie path set to (AdminCP > Settings > Options > Cookies and HTTP Header Options > Path to Save Cookies)?

What is your cookie domain set to (AdminCP > Settings > Options > Cookies and HTTP Header Options > Cookie Domain)?
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  #4  
Old 08-17-2011, 08:37 PM
CouponWCents CouponWCents is offline
 
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Cookie Path is /
Cookie Domain is blank

It seems only to be an issue on IE.
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  #5  
Old 08-26-2011, 01:13 PM
CouponWCents CouponWCents is offline
 
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and it's beginning again ... going to try the above options. Thanks
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  #6  
Old 08-26-2011, 01:38 PM
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Max Taxable Max Taxable is offline
 
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If they are not allowing session cookies in their browser they will never be able to stay logged in, no matter what you do.
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