FastCGI causing 500 Errors

[rootzwiki]

Hello,

In the past few days we've been experiencing issues with fCGI, it appears sporadically but can always be triggered by trying to do a password reset. For example, if I were to try and get my password reset, enter my email, and try to send them, it will time out and pass me to the internal server error page, but then in a few minutes I get my login details.

checking the apache error log:

[Sat Aug 06 19:40:52 2011] [notice] mod_fcgid: process 3630 going graceful shutdown, sending SIGTERM
[Sat Aug 06 19:40:58 2011] [warn] mod_fcgid: process 3630 graceful shutdown timeouted, sending SIGKILL
[Sat Aug 06 19:41:04 2011] [notice] mod_fcgid: process /home/rootzwiki.com/public_html/google.php(3630) exit(communication error), get stop signal 9
[Sat Aug 06 19:41:34 2011] [notice] mod_fcgid: process 3366 going graceful shutdown, sending SIGTERM
[Sat Aug 06 19:41:34 2011] [notice] mod_fcgid: process 3710 going graceful shutdown, sending SIGTERM
[Sat Aug 06 19:41:40 2011] [notice] mod_fcgid: process /home/rootzwiki.com/public_html/google.php(3366) exit(communication error), terminated by calling exit(), return code: 255
[Sat Aug 06 19:41:40 2011] [notice] mod_fcgid: process /home/rootzwiki.com/public_html/google.php(3710) exit(communication error), terminated by calling exit(), return code: 0
[Sat Aug 06 19:42:04 2011] [notice] mod_fcgid: process /home/rootzwiki.com/public_html/google.php(3711) exit(server exited), terminated by calling exit(), return code: 0
[Sat Aug 06 19:43:27 2011] [notice] mod_fcgid: call /home/rootzwiki.com/public_html/image.php with wrapper /home/rootzwiki.com/fcgi-bin/php5.fcgi
[Sat Aug 06 19:43:27 2011] [notice] mod_fcgid: call /home/rootzwiki.com/public_html/image.php with wrapper /home/rootzwiki.com/fcgi-bin/php5.fcgi

I've spent the past day re configuring everything, recompiled apache and php multiple times, all to no avail. We're running vBulletin 4.1.3 Patch Level 3 and only running a few plugins like tapatalk, forum runner, etc. In the past few day's we haven't installed much that would interfere, and while troubleshooting I removed some software installed in the past few days.

krtek@rootzwiki:~$ sudo zcat -f /var/log/dpkg.log* | grep "\ install\ " | sort | grep php            
2011-07-17 15:08:51 install libapache2-mod-php5 <none> 5.2.6.dfsg.1-1+lenny9
2011-07-17 15:08:51 install php5-common <none> 5.2.6.dfsg.1-1+lenny9
2011-07-17 15:17:05 install php5 <none> 5.2.6.dfsg.1-1+lenny13
2011-07-17 15:41:36 install php5-cli <none> 5.2.6.dfsg.1-1+lenny13
2011-07-17 15:41:37 install php5-cgi <none> 5.2.6.dfsg.1-1+lenny13
2011-07-17 15:41:37 install php5-mysql <none> 5.2.6.dfsg.1-1+lenny13
2011-07-17 15:41:37 install php-pear <none> 5.2.6.dfsg.1-1+len

krtek@rootzwiki:~$ sudo zcat -f /var/log/dpkg.log* | grep "\ install\ " | sort | grep fcgi
2011-07-17 15:41:36 install libapache2-mod-fcgid <none> 1:2.2-1+lenny1
2011-07-17 15:41:36 install libfcgi0ldbl <none> 2.4.0-7
2011-07-17 15:41:36 install libfcgi-dev <none> 2.4.0-7
2011-08-06 17:19:57 install libfcgi-perl <none> 0.67-2.1+b1
2011-08-06 18:24:02 install libapache2-mod-fcgid 1:2.2-1+lenny1 1:2.2-1+lenny1

I'm sure you'll want more info about our system, let me know what else I can provide.

Appreciate any and all help
Regards,
Steve

[DaffyDuck]

I have had the same issue - switching my web server to use mod_php solved the issue, at least for right now.

I certainly love the QC from vB these days.

[Gamelobby]

I think i got a similar issue..

[Wed Aug 10 10:39:32 2011] [warn] [client 99.20.69.197] mod_fcgid: read data timeout in 120 seconds