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06Platinum · #1 07-21-2011, 03:10 PM

What does this mean? Does this mean that they have not clicked the confirmation link or are they waiting for something from us?

Someone said she registered but when I checked, she's listed as "user awaiting email confirmation". I manually changed her to registered user and then sent a password reminder but, I don't know if she's ever received the Welcome message.

Help!

nhawk · #2 07-21-2011, 05:14 PM

Quote:

Originally Posted by 06Platinum

What does this mean? Does this mean that they have not clicked the confirmation link or are they waiting for something from us?

Someone said she registered but when I checked, she's listed as "user awaiting email confirmation". I manually changed her to registered user and then sent a password reminder but, I don't know if she's ever received the Welcome message.

Help!

It means they never clicked the link in the confirmation email.

It could happen for many reasons, including being sent to a bad email address, or your email being sent to spam folders. The second is the most common reason.

06Platinum · #3 07-21-2011, 10:40 PM

Quote:

Originally Posted by nhawk

It means they never clicked the link in the confirmation email.

It could happen for many reasons, including being sent to a bad email address, or your email being sent to spam folders. The second is the most common reason.

Ah! Thanks nhawk.

Videx · #4 07-22-2011, 10:58 PM

FWIW, I have also seen regular members get put there for no particular reason. They swear they didn't try to change their password or anything. I dunno, I just move them back.

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