What qualifies as ''good support'' and ''helpful''?

[Xencored]

Originally Posted by eSekar

I had to fake a myspace account (Hot Chick with Hot Photo :P) and added like 13 Jap guys, made one of them my best friend & made him translate that page for me

That, I can't forget :P

Hahaha thats ace you made my day with that comment

[TruthElixirX]

Originally Posted by borbole

P.s. Just out of curiousity, how it was in the good old days? I have read several old posts/threads here and I didn''t see any difference with now.

It was exactly the same in 2004, and back then people were whining, "Where is Chen? I miss Firefly. Blah blah blah."

The only thing that was different is that there was no plugin system so people had a tiny bit more incentive to learn more PHP/MySQL/vBulletin, but still not much more.

[Ryan Ashbrook]

Originally Posted by TruthElixirX

It was exactly the same in 2004, and back then people were whining, "Where is Chen? I miss Firefly. Blah blah blah."

The only thing that was different is that there was no plugin system so people had a tiny bit more incentive to learn more PHP/MySQL/vBulletin, but still not much more.

My experience was a lot different than yours. Back in the day everybody was extremely supportive when I needed it. Still are, to a certain degree.

Both here and when vBulletinTemplates was still around (I miss that site ).

[TheLastSuperman]

All I can say is there are some here who are "Above" their intelligence and what I mean by that is... they are just flat our rude people who know vBulletin and much more and who do not deserve the brain they have. So it goes both ways we have other intelligent human beings who see and ignore issues OR simply give vague and condescending remarks assuming or simply not caring that regular, non-coders or non-designers should be required to know the basics... that's not the case with anything and a major lesson to learn in life i.e. patience and actually working with someone. Now on the other hand you have those like AnimeMike said up above, all they do is ask ask ask and take take take. I do support my mods although may not check them daily so if someone needs support all they need to do is quite being timid and PM me - some coders do not like that so it's hard to define exactly what good support or simply being helpful is as that applies to the person doing just that, either being helpful or offering full support.

What I can say is rude is rude, no way around that and if more of the ones who actually know something around here would man (or woman) UP we could have a better community and I'm not directing that towards the admins in the least, I think many of you have in mind how this site should be ran not taking into account how it is actually ran which is pretty straight forward and to the point... the only community that actually allows the members to reply to issues where trust is a major factor but we waste it away day after day with some of these silly posts and arguing amongst ourselves.

I do think one thing should change... this one simple thing would go a long way... when you find an answer to something you have posted about, an issue let you were having etc.. if you find the solution.. don't come back and edit out the entire post OR simply post.. I found the fix/answer/solution... WHAT WAS IT???!!!! Someone in the future will Google or hunt down that thread/post based on search results or keywords and the answer they need is simply not there only a vague.. "I found my fix xxxx, good luck hehehe" because that's what I see and take those type of post as all the time and it's a waste of space imo and time on the posters end.

Just my 2 cents, as I always say "as always, this was all imo".

[borbole]

Originally Posted by TheLastSuperman

All I can say is there are some here who are "Above" their intelligence and what I mean by that is... they are just flat our rude people who know vBulletin and much more and who do not deserve the brain they have. So it goes both ways we have other intelligent human beings who see and ignore issues OR simply give vague and condescending remarks assuming or simply not caring that regular, non-coders or non-designers should be required to know the basics... that's not the case with anything and a major lesson to learn in life i.e. patience and actually working with someone.

You are right about that but the thing is that most users don''t bother at all to do their homework but expect the others to do it for them. They post their question and come back several days later and say something like "what, 2 days and no answers"? Or not to mention some that bump their threads after several hours. As if they expect everyone to drop everything and be at their beck and call 24/7. It just doesn''t work like that. Because the questions that they are asking have been asked and answered before like a zillion times. All they have to do is stop complaining and use a little the search button instead. And if you point this out to them, then suddenly you are the bad guy. Go and figure

When I first came to vbulletin, I had like a zillion questions myself as well, but I didn''t ask a single one. Instead I spent hours and hours searching until I found the things I needed.
All I am saying is that one should start to help himself/herself first and then ask others for help.

Originally Posted by TheLastSuperman

I do think one thing should change... this one simple thing would go a long way... when you find an answer to something you have posted about, an issue let you were having etc.. if you find the solution.. don't come back and edit out the entire post OR simply post.. I found the fix/answer/solution... WHAT WAS IT???!!!! Someone in the future will Google or hunt down that thread/post based on search results or keywords and the answer they need is simply not there only a vague.. "I found my fix xxxx, good luck hehehe" because that's what I see and take those type of post as all the time and it's a waste of space imo and time on the posters end.

Just my 2 cents, as I always say "as always, this was all imo".

Completly agree with this as well.

[BirdOPrey5]

I agree with searching but the search in this site leaves a lot to be desired, I've searched for words and phrases and gotten zero results when I know there are at least a dozen threads with those words in the title- and I eventually find them anyway.

Maybe they h=should add a "search with google" option it would probably work a lot better.