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  #1  
Old 08-30-2009, 09:58 AM
mbooth mbooth is offline
 
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Default How to change the sender of the RTM email?

I'd like our mods to be able to hit reply in their email client (Much like we do with a "Contact Us" message), to reply to the sender.

Is there anyway to change the sender of the RTM email to the registered email of the member, to allow us to do this?

Thanks.
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  #2  
Old 09-04-2009, 09:18 PM
mbooth mbooth is offline
 
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A shy little bump
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  #3  
Old 09-07-2009, 06:24 PM
mbooth mbooth is offline
 
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Can anyone help?

Thanks in advance
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  #4  
Old 09-09-2009, 11:38 PM
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Videx Videx is offline
 
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I have no idea what an "RTM" email is.

When a post is reported, a notice is sent to all our mods. When they reply to it it comes from them. I think.
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Old 10-27-2009, 12:12 PM
mbooth mbooth is offline
 
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Hi Videx, thanks for the reply.

The RTM email is the email that gets sent to the moderators. It comes from the forum admin address, and I'd like it to come from the email of the user who clicked 'report'. Which is how the 'Contact Us' feature works.
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  #6  
Old 09-30-2010, 09:54 AM
mbooth mbooth is offline
 
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A little bump
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  #7  
Old 09-30-2010, 10:20 AM
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Videx Videx is offline
 
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Ah, you mean the Report a Post emails. Still not sure where you get the name "RTM" for those. Why not "RaP"?

Anyway. I see why it has never bothered us. First, there's a mailto: link right at the top that goes to the reporter's registered email. Of course, this may or may not actually be a working email.

But more importantly, after immediate action is taken if necessary, staff needs to discuss the ramifications. After some discussion, one moderator volunteers (or is elected) to answer the person. By then the original email is long gone, so we would just PM the reporter.
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