WYSIWYG Problem

[medforum]

Hi,

Forum version was 3.6.5. I have made 3-6-6, 3-6-7, 3-6-8, 3-6-8 patch level2 and 3-6-9 upgrade procedures, but I did not close Plugin-hook system while doing upgrade.

After upgrade is completed, STANDARD & WYSIWYG editor does not work. When opening a new topic, it gives "enter at least 10 characters" error. The problem continues although I have made minimum character amount 1 and then closed all plugins.

How can we solve this problem?

Thanks

[Lynne]

Try disabling all the plugins through your config.php file: if you still have this problem. To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

See if you still have the problem. If so, try browsing your site using a totally default vbulletin skin/style and see if you still have the same problem.

[medforum]

The problem still continues although I have disabled all plugins. I have tried it in all styles besides the one I use, but the problem still continues.

Also I have returned headinclude template to normal, but the result is still negative.Also, after this procedure, the forum automatically changes style when I access the forum as administrator in IE 7. The style change problem does not occur in Firefox and Safari.

[Lynne]

When you disabled the plugins, did you also remove any extra files you uploaded to your server for your modifications? And, you say you clicked through all your styles, but do you have a completely default vbulletin style that you also looked at the site in?

Your style is staying that way for IE because you probably clicked on the style from your admin panel when you were in IE and the cookie got set. Try clicking on the style you want in your admin panel to get your style back in IE.

[medforum]

there are 3 styles in the site, but only one of them can be used as default (Tangerina).
I could not remove the extra files.

[Lynne]

What I'm saying is you need to view your site using a totally default vbulletin style. You do this by going to Styles and creating a new one with no parent. That will make a new one without any template changes. Then click on it to view your site using that style (you do not need to make it 'pickable' at all for your users).

As for not removing the files, if you can't do that, then we can't figure out if it is one of your modifications causing the problem. I suggest you go read the threads for your modifications and see if this issue has been brought up in any of them and if they have posted a fix for it.