Email Problems with Yahoo!

[Jase2]

Hi all,

Anyone who registers at my site using a Yahoo email address doesn't receive the activation email. All other email providers such as; Hotmail, Gmail ect...receive them fine. I believe this is a problem with Yahoo...so I've emailed them -- still awaiting feedback! Anyone else had this problem with Yahoo? Maybe I need to be put on their whitelist?

Regards Jason

the guy have to check his Spam Box, because yahoo usually filter admin emails to the trash...

[Jase2]

No, it's happening to every user. Some of the experienced ones as well, so I don't think it's going to the spam/bulk folder. Thanks for your response though.

Regards Jason

[Lynne]

I know that when I use my yahoo addy on vb sites, I get the activation emails in my Spam Folder. I don't think yahoo is going to do anything about it. I've seen threads before explaining why it goes to the Spam Folder, but I forget the reasoning.

[Boofo]

Finally! I have been having the same problem and didn't know exactly what it was. Thank you for clearing that up.

Is there a way we can tell new registrations that so they can expect that to happen?

[snakes1100]

If you have access to your server email logs, you need to get the error code that yahoo is using to reject your email, if no one is getting them that uses yahoo as an email address on your forums, once you get the 3 digit code, you can rectify the issue and then inform yahoo, then get your site domain whitelisted.

[Boofo]

Originally Posted by snakes1100

If you have access to your server email logs, you need to get the error code that yahoo is using to reject your email, if no one is getting them that uses yahoo as an email address on your forums, once you get the 3 digit code, you can rectify the issue and then inform yahoo, then get your site domain whitelisted.

You totally lost me there. I have never dealt with that. Where do I get the logs as I am on a shared server? And how do I go about informing yahoo?

[Lynne]

Originally Posted by Boofo

Finally! I have been having the same problem and didn't know exactly what it was. Thank you for clearing that up.

Is there a way we can tell new registrations that so they can expect that to happen?

Well, the (default) subject line is:
Action Required to Activate Membership for YourForumName Forums

So, you could ask your users to filter subjects with YourForumName to their Inbox (I think that will make sure PM notifications go to their Inbox also).

[Jase2]

Yes, I believe I need to try and get Yahoo to whitelist my site.

Maybe I'll code in the registration form and inform all Yahoo email account users with a little "Please note".

In the meantime, I have contacted Yahoo.

Regards Jason

[Boofo]

Originally Posted by Jase2

Yes, I believe I need to try and get Yahoo to whitelist my site.

Maybe I'll code in the registration form and inform all Yahoo email account users with a little "Please note".

In the meantime, I have contacted Yahoo.

Regards Jason

When you code that in let me know where to add it will you please? And when Yahoo contacts you, let me know what they say.

--------------- Added [DATE]1205606273[/DATE] at [TIME]1205606273[/TIME] ---------------

Originally Posted by Lynne

Well, the (default) subject line is:
Action Required to Activate Membership for YourForumName Forums

So, you could ask your users to filter subjects with YourForumName to their Inbox (I think that will make sure PM notifications go to their Inbox also).

Where would I do that at, Lynne?