Users not seeing banned screen when banned

[Awjvail]

Hi there,

For some reason, my banned users are not seeing the "Banned" error message when looking at the forum index.

They can view the whos online, the user CP, etc. without a banned error.

All the things under the "Banned" usergroup settings are set to no.

When viewing the forum index, there are no forums to view - it is just the "" Forum Last Post Threads Posts" header and the " Mark Forums Read View Forum Leaders ", followed by the whos online, statistics, etc.

The User CP is also accessable - users can still edit their passwords, and a bunch of other stuff.

how do I make it so banned users get the "Banned" error message on all pages they view?

[TigerWare]

Check the user profile(s) via the AdminCP. The banned usergroup should be 'Primary'.

It sounds like the Primary setting is still a normal usergroup like 'Registered', and the Banned group has been ticked (Secondary). Under this circumstance the primary usergroup settings will override the Secondary, giving a banned user access to the functionality you have described. Tested this on my board and yes, I get the same issue.

[Awjvail]

Yes, it's the primary.

The banned page shows up if they try to do some things.

[Awjvail]

Bumping this up - it's still not working properly.