One Minute Im Licensed next im not?

[Lolliedollie]

One minute I was licensed, Next I'm not...I have the code I got when I purchased Vbulletin if you need that?
HELP?

[ZomgStuff]

Were you the original person to purchase? Does your e-mail still match?

[EnIgMa1234]

Did you change your email? Did you select the option of having access on vbulletin.com ?

there is no code when you purchase vBulletin that is useful to activate any feature on THIS site... did you read the alert on top of all pages telling that you are not verified?!

[calorie]

Lolliedollie,

You are currently showing up as unlicensed.

To be able to download modifications and/or receive support here at vBulletin.org, we ask you to please click here (vB-Germany users click here, vB-Chinese users click here) and enter your email address, to show us that you are licensed. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In license validation for all Support Sites. You must authorise vBulletin.org from the vBulletin.com Members' Area in order to validate your license status. You can do this at the page linked to above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.

[Demon Child]

that just happened to me i changed my email.. i could of swarn i used inferno885@gmail.com but i keep trying to recover email and it said that email was not reconized i looked for my customer information for 3 days straight in my email.. couldn't find it... emailed them to request a liscense upgrade and they gave me one, and just today i remembered i used inferno887@gmail and i looked and my old information was in that email..

everything works now.

looks like you have to stick on one email, not millions

[Lolliedollie]

Spoke to the main site and figured out what the problem was =)
All is fixed now, thanks guys!