Support modifications

[RedGTiVR6]

Antivirus -

Would you be willing to post up your hack? For a fee even?

[Quarterbore]

Originally Posted by RedGTiVR6

Apparently it can't.

I think a bit of an explination is in order:

We are a CarPC forum. Our company develops the StreetDeck front end software for CarPCs as well as a number of different hardware items for use with CarPCs. I've set-up two different sub-forums for bug reporting for our StreetDeck software: one for public releases and one for internal releases. I'll be adding other bug reporting forums for various hardware as we come out with them as well.

http://www.mp3car.com/vbulletin/streetdeck-bug-reports/

That's the public release bug reporting forum. I've used to following mods to make this work like this:

• Edit New Thread button - his changes the direction for the new thread button and sends it where I tell it to go instead.
• Forms modification - this allows me to create different forms for the different bug reporting areas that I need. If you click on the New Thread button in there, you'll be taken here
• Support Forum - To show open and closed issues
• Post Icons Forum Permissions - To allow only certain user groups to assign certain post icons (the 1,2,3, & 4 to the left of each bug report).
• I have given the users the ability to open and close threads in these forums so that they can close a bug if they find the solution and it's not a bug or if they feel that a closed bug isn't really fixed.
• User Drop Down for CarPC Specs - this way users don't have to continue to post their system specs, but rather they can just post it once. This is also extremely helpful throughout the rest of the forum as people usually need help in troubleshooting their installs...it also saves room in signatures.

I would like to be able to add other features to this:

• The ability to assign bugs to users in a specific user group.
• The ability to add status to both the thread and the thread list view.
• Like vBulletin Project, the ability to have other users report that they are able to reproduce the bug without having to actually make a post.
• The ability to designate a module (or area) of the software where the issue is occuring. Having this listed in the thread and in the thread list would be ideal.

It's critical that other users be able to post in response to these bugs as many times, our users are just as critical in helping to determine the source of bugs or to help determine that the issue isn't a bug, but rather a user or machine specific issue. It's also critical that users be able to use attachments as screen shots and log files are very important.

I know this is a LOT of requirements, but if I could get 90% of the extrals that I listed, then I'd be happy. I just cannot do away with the features I've already developed.

So...anyone?

Originally Posted by Princeton

I suggest that you buy the PT and hire someone to make the appropriate modifications to it.

The PT can be modified .. and, it can work the way you want it to.
The only limitations are the limits that you place on it.

On my site, I've customized my PT (renamed "Addons") to suit my needs.
Still working on it but you can see the direction that I'm going with it.

No need to hire anyone if you are willing to work with me on it!

I have started working on hacking the code to better fit my own needs and if you are interested in helping me design and test the changes I will be glad to share the code when we are done.

My time is a little limited for the next week as I will be traveling for work BUT perhaps at night I can play with the code some... Send me an PM if you are iterested and I will create a working group on my site where I am using Project Tools.

I think I am going to buy project tools for my other five vBulletin licenses as well but I need it to work better then it does now before I invest the money.

[RedGTiVR6]

PM sent!