Threads Ignored?

[imported_infitech]

90% or more – im not sure of the exact %age of the threads I’ve started have been ignored. I was just wondering if anyone else had the same issue… I mean – I’ve had to revert my forums to pretty much the defaults because of this. 50 % of the problems – ive had to resolve on my own. Anyone else?

[Kirk Y]

Instead of giving you the "This is a free website, whose members provide support to vBulletin Users in their own free time and receive little, if anything, in return" speech, I'll just tell you that you're not alone in your threads being left unanswered - in fact, I've got a thread open that needs an answer too; you've just got to be patient.

On the brightside, you're learning how vBulletin works as you fix your problems by yourself -- at some point, you won't need to ask for help.

[Paul M]

The simple fact is that the number of people asking questions far exceeds the number of people able to answer them. If someone sees a question they are able to answer, then generally they do, we cannot ask for any more than this.

[Freesteyelz]

1. An "About" page or an insert - a statement of some sort that is readily visible (e.g., FAQs, forum descriptions, homepage) - indicating that this community is maintained by volunteers may help. *These are just some suggestions.

2. Bearing the "vBulletin" name, vB customers and guests may easily mistaken this site AS an official vBulletin site. From my observation it seems while people quickly come to understand that the mods released here are offered voluntarily, they view the support forums as sections of the site to get answers to their questions (modding and standard). Both newcomers and community veterans get frustrated with the lack of replies, let alone answers to their questions.

From the (outer) appearance, vB.org looks commercial. That can be a good thing. Though, until there's clarification of what this site is all about, people will mistaken this site for something else and problems will continue to resurface.


*Mark my 1000th post here.

[Kirk Y]

I try to offer help whenever I can, but I'm not Superman -- even though I may have dressed up as him for Halloween.

*On a side note, Firefox caught a typo for me! Gotta love 2.0!

[harmor19]

I only help people when I'm going to ask for help myself. Since I don't need help I haven't really helped anyone.

[Freesteyelz]

With your talents, Harmor, I'm sure many community members can benefit from your help; even if you're in a position where you don't need the help. One day, those members may remember your generosity and in turn help others if they're able to. Never know...

[MRGTB]

I have to agree with the thread starter here. I've noticed when asking for help on this site recently over the last few months with coding stuff. Lots of post go totally un-answered. I know you can't expect an answer to everything you post. But considering the size of the site and the members here, I do find it a little unhelpful most of the time if I was to be totally honest. And the ratio of un-answered posts on coding problems is too high really.

I kind of expected better from a site so huge with so many members who have good coding skillz. I don't know what this site was like 3 years ago. But I hear it was much more helpful then and a better place to be. Becuase of all this, I refuse to install a hack now unless I feel I can fix things myself in it without needing help. Which usually means installing very few and very simple hacks.

I've all but given up now asking for help here these days, and don't come as often as I used to anymore (which used to be daily).

[Adrian Schneider]

I think the problem lies in the number of coders vs the number of non-coders... you can't expect less than 10% of the community to take care of the other 90%.

[imported_infitech]

ok here is the thing.... if vbulletin.org doesnt want to be looked at as an "official" support site - i dont think vbulletin.com should link to u guys as the "official" hack/mod site.