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  #1  
Old 10-01-2006, 06:39 PM
wtrk wtrk is offline
 
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Default does this exist: help desk/ticket system?
does anybody know if there is an existing plugin for a help desk/ticket system for vb 3.6.x?
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  #2  
Old 10-04-2006, 10:27 AM
kushal kushal is offline
 
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search did not reveal anything here for three point six x version.
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  #3  
Old 10-04-2006, 12:20 PM
Quarterbore Quarterbore is offline
 
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vBsupport but it if full of bugs! I use it on my site and the bugs only really impact the staff (normally) but it is the best option I have seen... It does not seem to work with 3.6.1 however?
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Old 10-04-2006, 04:49 PM
bashy bashy is offline
 
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Hi

You could always use an external program such as HCL (Help Center Live) free, or Kayako not free, i use kayako, its very good and you will find a lot of web hosts use kayako as well, I am using thier SupportSuite, which includes everything you would need, such as, Live help, Support Tickets, Troubleshooter, News, Downloads and more.

Hope this helps
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  #5  
Old 10-04-2006, 07:34 PM
CypherSTL CypherSTL is offline
 
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vBsupport for 3.5.4 does work with no problems on 3.6.0 but DB errors when ran on 3.6.1
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  #6  
Old 10-04-2006, 08:46 PM
Quarterbore Quarterbore is offline
 
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"No Problems"? I guess you included my fixes but did you also fix the page nav, the edit posts bug, and others?

Like I said, it works but it has bugs... LOTS of bugs!

https://vborg.vbsupport.ru/showthread.php?t=94023
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  #7  
Old 10-04-2006, 09:59 PM
CypherSTL CypherSTL is offline
 
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I have version 2.0 Beta 2 installed, I had no bugs, tickets posted fine, edited fine, everything worked fine on vB3.6.0...till I upgraded to vB3.6.1
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  #8  
Old 10-06-2006, 08:52 PM
Jealousy10312 Jealousy10312 is offline
 
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I agree. I'm in need of a ticket system.
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  #9  
Old 10-07-2006, 03:42 PM
bmc bmc is offline
 
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I agree, I am too as well.
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  #10  
Old 10-26-2006, 09:27 PM
wtrk wtrk is offline
 
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use this: http://www.phpjunkyard.com/free-helpdesk-software.php its free and easy to setup and does a nice job of supporting alot of stupid questions.
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