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  #1  
Old 06-18-2006, 06:14 PM
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FLMom FLMom is offline
 
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Default What would cause a member to not see the site the right way?

One of my members is having trouble seeing my site the right way.
Here is what she said:

Quote:
I can't see anything really. All I see is little red x's where there's suppose to be smilies, and well just about anything else. Everything except this, and some of the other format details is red x's. I cant' remember how to fix it!

Can anyone give some ideas why this happens or what I can do to fix it?

Thanks!
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  #2  
Old 06-18-2006, 07:10 PM
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Paul M Paul M is offline
 
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Clear his browser cache may be a good start.
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  #3  
Old 06-18-2006, 07:20 PM
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Thank you Paul, I will have her try it
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Old 06-20-2006, 12:00 AM
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She finally got back to me, here is what she has said now..

Quote:
I keep seeing a little more with time. I can see some siggies and some avatars now. Maybe it's just a time thing?

Cori, I cleaned out cookies and history like you suggested, then I refreshed. No change.
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  #5  
Old 06-20-2006, 12:23 AM
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Cookies and history are not the cache, did they actually clear that ?
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  #6  
Old 06-20-2006, 01:07 AM
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Guess I got confused on that...how does she do that exactly?
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  #7  
Old 06-20-2006, 02:06 AM
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Well that depends on what browser they are using.

in IE6 > Tools > Internet Options > Delete Files > Delete all offline content.

Can't help with any others.
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  #8  
Old 06-20-2006, 02:06 AM
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Thank you Paul, I will pass this on to her again...Thanks for helping again
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