problem in moderating COPPA users

[hamids54]

hi

after 5 years I want to moderate coppa users.they are at now 24k.most of them are spam.there is just three buttons
1- accept all
2- ignore all
3- delete all

when I select some of accounts for accepting or igonring or deleting there is no button for it. and even when I click one of the three buttons
no one of them even works ?

I confuse what is wrong ?