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  #11  
Old 12-03-2016, 09:28 PM
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Quote:
Originally Posted by Dave View Post
Hmm that one is the webserver error logs, it doesn't contain anything useful in this case.
Is there an error_log file in the root of your website (usually in public_html)? See if that contains anything useful.

my host provided this information to me...

[Sat Dec 03 12:12:01.113648 2016] [ssl:warn] [pid 25803] AH01906: new.hangin.com:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Sat Dec 03 12:12:01.113684 2016] [ssl:warn] [pid 25803] AH01909: new.hangin.com:443:0 server certificate does NOT include an ID which matches the server name
[Sat Dec 03 12:12:01.115711 2016] [mpm_prefork:notice] [pid 25803] AH00163: Apache/2.4.23 (cPanel) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 configured -- resuming normal operations
[Sat Dec 03 12:12:01.115734 2016] [core:notice] [pid 25803] AH00094: Command line: '/usr/sbin/httpd'
[Sat Dec 03 12:52:57.195764 2016] [access_compat:error] [pid 31664] [client 97.103.135.178:37263] AH01797: client denied by server configuration: /home/hanginou/public_html/error_log
[Sat Dec 03 14:08:49.444473 2016] [mpm_prefork:notice] [pid 25803] AH00171: Graceful restart requested, doing restart
[Sat Dec 03 14:08:49.541344 2016] [alias:warn] [pid 25803] AH00671: The ScriptAlias directive in /etc/apache2/conf/httpd.conf at line 570 will probably never match because it overlaps an earlier ScriptAlias.
[Sat Dec 03 14:08:49.541448 2016] [alias:warn] [pid 25803] AH00671: The ScriptAlias directive in /etc/apache2/conf/httpd.conf at line 575 will probably never match because it overlaps an earlier ScriptAlias.
[Sat Dec 03 14:08:49.541472 2016] [alias:warn] [pid 25803] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 576 will probably never match because it overlaps an earlier Alias.
[Sat Dec 03 14:08:49.541493 2016] [alias:warn] [pid 25803] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 578 will probably never match because it overlaps an earlier Alias.
[Sat Dec 03 14:08:49.541513 2016] [alias:warn] [pid 25803] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 581 will probably never match because it overlaps an earlier Alias.
[Sat Dec 03 14:08:49.541533 2016] [alias:warn] [pid 25803] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 583 will probably never match because it overlaps an earlier Alias.
[Sat Dec 03 14:08:49.541554 2016] [alias:warn] [pid 25803] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 586 will probably never match because it overlaps an earlier Alias.
[Sat Dec 03 14:08:49.544657 2016] [ssl:warn] [pid 25803] AH01906: new.hangin.com:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Sat Dec 03 14:08:49.544694 2016] [ssl:warn] [pid 25803] AH01909: new.hangin.com:443:0 server certificate does NOT include an ID which matches the server name
[Sat Dec 03 14:08:49.546926 2016] [mpm_prefork:notice] [pid 25803] AH00163: Apache/2.4.23 (cPanel) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 configured -- resuming normal operations
[Sat Dec 03 14:08:49.546948 2016] [core:notice] [pid 25803] AH00094: Command line: '/usr/sbin/httpd'
root@new [/var/log/apache2]#
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  #12  
Old 12-03-2016, 09:29 PM
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blind-eddie blind-eddie is offline
 
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My bad, not sure what I was thinking, I know better.
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  #13  
Old 12-03-2016, 09:38 PM
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Quote:
Originally Posted by Lynne View Post
What do you see wrong with that path? It looks just like the path on my old server.

To the OP, try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

PHP Code:
define('DISABLE_HOOKS', true); 

I can log in with chrome now. What did that just accomplish. How do I fix the real problem. What is the problem? WHat problem did I just create by disableing hooks?
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  #14  
Old 12-03-2016, 09:39 PM
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Quote:
Originally Posted by mike2902 View Post
my host provided this information to me...

[Sat Dec 03 12:12:01.113648 2016] [ssl:warn] [pid 25803] AH01906: new.hangin.com:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Sat Dec 03 12:12:01.113684 2016] [ssl:warn] [pid 25803] AH01909: new.hangin.com:443:0 server certificate does NOT include an ID which matches the server name
[Sat Dec 03 12:12:01.115711 2016] [mpm_prefork:notice] [pid 25803] AH00163: Apache/2.4.23 (cPanel) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 configured -- resuming normal operations
[Sat Dec 03 12:12:01.115734 2016] [core:notice] [pid 25803] AH00094: Command line: '/usr/sbin/httpd'
[Sat Dec 03 12:52:57.195764 2016] [access_compat:error] [pid 31664] [client 97.103.135.178:37263] AH01797: client denied by server configuration: /home/hanginou/public_html/error_log
[Sat Dec 03 14:08:49.444473 2016] [mpm_prefork:notice] [pid 25803] AH00171: Graceful restart requested, doing restart
[Sat Dec 03 14:08:49.541344 2016] [alias:warn] [pid 25803] AH00671: The ScriptAlias directive in /etc/apache2/conf/httpd.conf at line 570 will probably never match because it overlaps an earlier ScriptAlias.
[Sat Dec 03 14:08:49.541448 2016] [alias:warn] [pid 25803] AH00671: The ScriptAlias directive in /etc/apache2/conf/httpd.conf at line 575 will probably never match because it overlaps an earlier ScriptAlias.
[Sat Dec 03 14:08:49.541472 2016] [alias:warn] [pid 25803] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 576 will probably never match because it overlaps an earlier Alias.
[Sat Dec 03 14:08:49.541493 2016] [alias:warn] [pid 25803] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 578 will probably never match because it overlaps an earlier Alias.
[Sat Dec 03 14:08:49.541513 2016] [alias:warn] [pid 25803] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 581 will probably never match because it overlaps an earlier Alias.
[Sat Dec 03 14:08:49.541533 2016] [alias:warn] [pid 25803] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 583 will probably never match because it overlaps an earlier Alias.
[Sat Dec 03 14:08:49.541554 2016] [alias:warn] [pid 25803] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 586 will probably never match because it overlaps an earlier Alias.
[Sat Dec 03 14:08:49.544657 2016] [ssl:warn] [pid 25803] AH01906: new.hangin.com:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Sat Dec 03 14:08:49.544694 2016] [ssl:warn] [pid 25803] AH01909: new.hangin.com:443:0 server certificate does NOT include an ID which matches the server name
[Sat Dec 03 14:08:49.546926 2016] [mpm_prefork:notice] [pid 25803] AH00163: Apache/2.4.23 (cPanel) OpenSSL/1.0.1e-fips mod_bwlimited/1.4 configured -- resuming normal operations
[Sat Dec 03 14:08:49.546948 2016] [core:notice] [pid 25803] AH00094: Command line: '/usr/sbin/httpd'
root@new [/var/log/apache2]#
All of that is not related to any 500 errors though.

Have you checked if the file /home/hanginou/public_html/error_log exists? See what it contains if so.
Else ask your host for the PHP error logs.

--

Disabling hooks disables all of your plugins and hooks, so this is caused by one of your installed plugins or hooks.
Disable your plugins one by one until the issue disappears.
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  #15  
Old 12-04-2016, 12:48 AM
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Quote:
Originally Posted by mike2902 View Post
my host provided this information to me...
[Sat Dec 03 14:08:49.541344 2016] [alias:warn] [pid 25803] AH00671: The ScriptAlias directive in /etc/apache2/conf/httpd.conf at line 570 will probably never match because it overlaps an earlier ScriptAlias.
[Sat Dec 03 14:08:49.541448 2016] [alias:warn] [pid 25803] AH00671: The ScriptAlias directive in /etc/apache2/conf/httpd.conf at line 575 will probably never match because it overlaps an earlier ScriptAlias.
[Sat Dec 03 14:08:49.541472 2016] [alias:warn] [pid 25803] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 576 will probably never match because it overlaps an earlier Alias.
[Sat Dec 03 14:08:49.541493 2016] [alias:warn] [pid 25803] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 578 will probably never match because it overlaps an earlier Alias.
[Sat Dec 03 14:08:49.541513 2016] [alias:warn] [pid 25803] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 581 will probably never match because it overlaps an earlier Alias.
[Sat Dec 03 14:08:49.541533 2016] [alias:warn] [pid 25803] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 583 will probably never match because it overlaps an earlier Alias.
[Sat Dec 03 14:08:49.541554 2016] [alias:warn] [pid 25803] AH00671: The Alias directive in /etc/apache2/conf/httpd.conf at line 586 will probably never match because it overlaps an earlier Alias.
While probably not related to you current problem, those messages indicate a badly set-up apache, and should be addressed.
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  #16  
Old 12-07-2016, 09:15 PM
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My members still can not log in. I accidentally delteted the log from the public html folder a few days ago. I just checked it and this is what is here. Does this help? Are these errors related to disableing hooks and not my real problem at all?

[04-Dec-2016 19:13:36 UTC] PHP Fatal error: Call to undefined function json_encode() in /home/hanginou/public_html/includes/functions_misc.php on line 689
[05-Dec-2016 00:48:38 UTC] PHP Fatal error: Call to undefined function json_encode() in /home/hanginou/public_html/includes/functions_misc.php on line 689
[05-Dec-2016 12:37:57 UTC] PHP Fatal error: Call to undefined function json_encode() in /home/hanginou/public_html/includes/functions_misc.php on line 689
[07-Dec-2016 22:50:10 UTC] PHP Deprecated: Assigning the return value of new by reference is deprecated in /home/hanginou/public_html/includes/init.php on line 55
[07-Dec-2016 22:50:10 UTC] PHP Deprecated: Assigning the return value of new by reference is deprecated in /home/hanginou/public_html/includes/init.php on line 107
[07-Dec-2016 22:50:10 UTC] PHP Deprecated: Assigning the return value of new by reference is deprecated in /home/hanginou/public_html/includes/init.php on line 111
[07-Dec-2016 22:50:10 UTC] PHP Deprecated: Assigning the return value of new by reference is deprecated in /home/hanginou/public_html/includes/init.php on line 119
[07-Dec-2016 22:50:10 UTC] PHP Deprecated: Assigning the return value of new by reference is deprecated in /home/hanginou/public_html/includes/init.php on line 130
[07-Dec-2016 22:50:10 UTC] PHP Deprecated: Assigning the return value of new by reference is deprecated in /home/hanginou/public_html/includes/init.php on line 134
[07-Dec-2016 22:50:10 UTC] PHP Deprecated: Assigning the return value of new by reference is deprecated in /home/hanginou/public_html/includes/init.php on line 142
[07-Dec-2016 22:50:10 UTC] PHP Deprecated: Assigning the return value of new by reference is deprecated in /home/hanginou/public_html/includes/init.php on line 211
[07-Dec-2016 22:50:10 UTC] PHP Deprecated: Assigning the return value of new by reference is deprecated in /home/hanginou/public_html/includes/init.php on line 389
[07-Dec-2016 22:50:10 UTC] PHP Deprecated: Assigning the return value of new by reference is deprecated in /home/hanginou/public_html/includes/class_core.php on line 2552
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  #17  
Old 12-07-2016, 10:11 PM
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The fatal errors are not caused by vBulletin, it's because your host did not install the php5-json extension. http://askubuntu.com/questions/74439...on-json-encode
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  #18  
Old 12-08-2016, 08:10 AM
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Quote:
Originally Posted by Dave View Post
The fatal errors are not caused by vBulletin, it's because your host did not install the php5-json extension. http://askubuntu.com/questions/74439...on-json-encode

Could this be causing my member log in problems?
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  #19  
Old 12-08-2016, 10:22 AM
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Quote:
Originally Posted by mike2902 View Post
Could this be causing my member log in problems?
Yes. Fatal errors in PHP stop script execution and cause an internal server error.
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  #20  
Old 12-09-2016, 08:52 PM
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Quote:
Originally Posted by Dave View Post
The fatal errors are not caused by vBulletin, it's because your host did not install the php5-json extension. http://askubuntu.com/questions/74439...on-json-encode

My host has indicated the link provided is not for the correct OS. Can you please review and provide the correct information. Im not sure why they cant look it up, but they asked.

From my host:

I just realized the tech provided you with a url for Ubuntu, not CentOS - your VPS uses CentOS. Are they trying to install the wrong software (before I proceed and unintentionally overwrite files). If their support provided you the wrong software, we could potentially permanently damage your site. Thank you.
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