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geovadim · #1 11-30-2016, 05:03 PM

Hello,

I need some help and vbulletin does not seem to offer for the moment.

Vbulletin did a professional update from 3.7 to 5.2.5. I have a lot of threads with just 1 post, the innitial post, the rest are gone.

I've rebuilt the search index, also the Topic information, same issue.

After the upgrade it seems there are also less posts, from over 3 million to 2,1. What can I do?

Paul M · #2 11-30-2016, 05:26 PM

Contact vb support and ask them to investigate.

geovadim · #3 11-30-2016, 05:29 PM

I did, they have not asked for the moment.

Paul M · #4 11-30-2016, 05:37 PM

I dont know what you mean by "they have not asked".

If you have contacted them, and have a ticket number, then you need to wait. Support have many tickets to deal with.

noypiscripter · #5 11-30-2016, 07:43 PM

<a href="https://www.vbulletin.com/forum/forum/vbulletin-5-connect/vbulletin-5-installations/4360479-problem-with-threads-posts-after-5-2-5-update" target="_blank">https://www.vbulletin.com/forum/foru...r-5-2-5-update</a>

Mark.B · #6 11-30-2016, 08:33 PM

We are looking at this...looks like something didn't work properly during the upgrade process.

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