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Error & SOLUTION for account activation emails not being received
Hi all. I had a problem on my forum recently where most newly registered members were not receiving their account activation emails. I found a solution today and wanted to share it here in case it might help anyone in the future.
The first thing I did was run the email diagnostic test through the Admin CP, which went through just fine. Given that fortunate result, I knew from researching that my next step was asking my host provider to pull the mail server logs so we could see what was going on. In short, we were able to find a very easy solution without even having to pull the mail server logs. The problem was that the account activation email was getting blocked by several webmail providers (including gmail, hotmail, yahoo, etc.) because the default message (standard phrase: activateaccount) linked to/"called"/pulled my forum's URL too many times. The solution was to make a few quick changes to the default phrase, and then voil?: the email started coming through just fine. Here's what the "activateaccount" phrase (i.e., activation email message) says by default in vB 4, with bold red text emphasis mine: Quote:
Quote:
My host also suggested that, if there was any future problem with certain webmail servers continuing to block the message, as a next step, we could try editing the part denoted below in red and just replace it with a hard link to our forum, making sure to leave the rest of the URL intact so that it still goes to the verification page: Quote:
Anyway, I don't know if this will help anyone, but on the chance that it does, here ya go. :up: |
#2
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That's good information, thanks for posting.
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#3
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good info thnks frend
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