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  #1  
Old 09-30-2013, 04:10 AM
boxingscene boxingscene is offline
 
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Default Security Token Issue

For some reason I have some users, not all, telling me they are getting error messages every time they try to post - regarding a missing security token.

We have nearly 200,000 registered users, but only a minor amount are having these problems.

How can I correct this problem?
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  #2  
Old 09-30-2013, 06:19 AM
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Simon Lloyd Simon Lloyd is offline
 
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First thing to do is collate all the complaints you have and check each name against the usergroups and write down which group they belong to, I suspect they are all in one group and a mod or plugin you have is coded wrong.

The fact that you have 200,000 members is great but you'll find that 90% of them have only posted maybe once and 90% of the remaining 10% have only posted a few times which is why it doesn't become an issue to many times
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  #3  
Old 09-30-2013, 06:23 AM
tbworld tbworld is offline
 
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You should be able to use a "log parser" and search for the errors. Then use @Simon_ Lloyd technique above. Happy hunting.

If you have a large active board a log parser is indispensable in my opinion.
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Old 09-30-2013, 10:29 AM
kh99 kh99 is offline
 
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If you have different styles, try posting using each style. It could also be that users using a certain style are getting the error.
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Old 10-01-2013, 12:35 AM
boxingscene boxingscene is offline
 
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Quote:
Originally Posted by tbworld View Post
You should be able to use a "log parser" and search for the errors. Then use @Simon_ Lloyd technique above. Happy hunting.

If you have a large active board a log parser is indispensable in my opinion.
Could this be a browser error? I'm logging in as some of these users and unable to replicate the error.
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  #6  
Old 10-01-2013, 04:54 PM
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Could be, but did you read Kevin's post about about the style? Have you tried posting using each of your styles?
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Old 10-01-2013, 05:42 PM
nerbert nerbert is offline
 
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Could you have Cookies and HTTP Header Options > Session Timeout set too low and they're just timing out?
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Old 10-29-2013, 08:48 PM
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It still happens here and there.

Today it actually happened to me, for the first time, and I post every day, several times a day. But it only happened once so far.

Would posting the following in the postbit template correct the issue.

"<input type="hidden" name="securitytoken" value="$bbuserinfo[securitytoken]" />"
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  #9  
Old 11-08-2013, 09:32 PM
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Quote:
Originally Posted by boxingscene View Post
It still happens here and there.

Today it actually happened to me, for the first time, and I post every day, several times a day. But it only happened once so far.

Would posting the following in the postbit template correct the issue.

"<input type="hidden" name="securitytoken" value="$bbuserinfo[securitytoken]" />"
Very likely.
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  #10  
Old 11-08-2013, 10:25 PM
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Ahh I didn't realize you had this up here, see my pm I just sent .
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