Go Back   vb.org Archive > Community Discussions > Forum and Server Management
  #1  
Old 05-06-2013, 05:30 PM
Phongvanlau Phongvanlau is offline
 
Join Date: Jul 2007
Posts: 31
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default whitte blank page after relocated server with new IP

Hello everyone,


I need help to solve this problem. After relocated the server to new network with the same hosting company, no backup or restore, they just moved the server from one location to different location. but now the website just shows white blank page, how do I fix this problem?

I really really appreciate you taking the time to help me on this issue.

Thanks,
Phong
Reply With Quote
  #2  
Old 05-06-2013, 08:43 PM
Lynne's Avatar
Lynne Lynne is offline
 
Join Date: Sep 2004
Location: California/Idaho
Posts: 41,180
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default

What is in your error_logs (if you don't know where they are, ask your host)?

Here is a page from the manual about troubleshooting blank or 'white' pages: https://www.vbulletin.com/docs/html/blank_pages
Reply With Quote
  #3  
Old 05-07-2013, 07:30 AM
prashman prashman is offline
 
Join Date: May 2013
Posts: 5
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default

Just wondering if your URL has changed or are you accessing the site with a new URL? If it has then have you tried going to the admin page and changing the URL? Settings -> Options -> Sitename/URL

If the server has moved to a different IP then the DNS change could take 24-48 hours. Also try to clear your windows dns cache.

ipconfig /flushdns

Then do a nslookup [domainname] and see if it brings back your new IP.
Reply With Quote
  #4  
Old 05-12-2013, 05:51 AM
Phongvanlau Phongvanlau is offline
 
Join Date: Jul 2007
Posts: 31
Благодарил(а): 0 раз(а)
Поблагодарили: 0 раз(а) в 0 сообщениях
Default

Thanks guys, I fixed after updated the DNS with correct IP address.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 02:23 PM.


Powered by vBulletin® Version 3.8.12 by vBS
Copyright ©2000 - 2024, vBulletin Solutions Inc.
X vBulletin 3.8.12 by vBS Debug Information
  • Page Generation 0.04163 seconds
  • Memory Usage 2,178KB
  • Queries Executed 13 (?)
More Information
Template Usage:
  • (1)SHOWTHREAD
  • (1)ad_footer_end
  • (1)ad_footer_start
  • (1)ad_header_end
  • (1)ad_header_logo
  • (1)ad_navbar_below
  • (1)ad_showthread_beforeqr
  • (1)ad_showthread_firstpost
  • (1)ad_showthread_firstpost_sig
  • (1)ad_showthread_firstpost_start
  • (1)footer
  • (1)forumjump
  • (1)forumrules
  • (1)gobutton
  • (1)header
  • (1)headinclude
  • (1)navbar
  • (3)navbar_link
  • (120)option
  • (4)post_thanks_box
  • (4)post_thanks_button
  • (1)post_thanks_javascript
  • (1)post_thanks_navbar_search
  • (4)post_thanks_postbit_info
  • (4)postbit
  • (4)postbit_onlinestatus
  • (4)postbit_wrapper
  • (1)spacer_close
  • (1)spacer_open
  • (1)tagbit_wrapper 

Phrase Groups Available:
  • global
  • inlinemod
  • postbit
  • posting
  • reputationlevel
  • showthread
Included Files:
  • ./showthread.php
  • ./global.php
  • ./includes/init.php
  • ./includes/class_core.php
  • ./includes/config.php
  • ./includes/functions.php
  • ./includes/class_hook.php
  • ./includes/modsystem_functions.php
  • ./includes/functions_bigthree.php
  • ./includes/class_postbit.php
  • ./includes/class_bbcode.php
  • ./includes/functions_reputation.php
  • ./includes/functions_post_thanks.php 

Hooks Called:
  • init_startup
  • init_startup_session_setup_start
  • init_startup_session_setup_complete
  • cache_permissions
  • fetch_postinfo_query
  • fetch_postinfo
  • fetch_threadinfo_query
  • fetch_threadinfo
  • fetch_foruminfo
  • style_fetch
  • cache_templates
  • global_start
  • parse_templates
  • global_setup_complete
  • showthread_start
  • showthread_getinfo
  • forumjump
  • showthread_post_start
  • showthread_query_postids
  • showthread_query
  • bbcode_fetch_tags
  • bbcode_create
  • showthread_postbit_create
  • postbit_factory
  • postbit_display_start
  • post_thanks_function_post_thanks_off_start
  • post_thanks_function_post_thanks_off_end
  • post_thanks_function_fetch_thanks_start
  • post_thanks_function_fetch_thanks_end
  • post_thanks_function_thanked_already_start
  • post_thanks_function_thanked_already_end
  • fetch_musername
  • postbit_imicons
  • bbcode_parse_start
  • bbcode_parse_complete_precache
  • bbcode_parse_complete
  • postbit_display_complete
  • post_thanks_function_can_thank_this_post_start
  • tag_fetchbit_complete
  • forumrules
  • navbits
  • navbits_complete
  • showthread_complete