Error upgrading from 3.7.3 to 3.8.0

[TimJK]

Attempting to upgrade but on step 5 of upgrade process it throws this error up...

Step 5) Upgrade to vBulletin 3.8.0 Alpha 2 Complete!

Database error
The East Anglian Cruise database has encountered a problem.

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Please try the following:
Load the page again by clicking the Refresh button in your web browser.
Open the eacruise.co.uk home page, then try to open another page.
Click the Back button to try another link.

The eacruise.co.uk forum technical staff have been notified of the error, though you may contact them if the problem persists.

We apologise for any inconvenience.



Database error in vBulletin 3.7.3:

Invalid SQL:

SELECT prefix.*, prefixpermission.usergroupid AS restriction
FROM prefix AS prefix
LEFT JOIN prefixpermission AS prefixpermission ON (prefix.prefixid = prefixpermission.prefixid)
ORDER BY prefix.displayorder;

MySQL Error : Illegal mix of collations (latin1_general_ci,IMPLICIT) and (latin1_swedish_ci,IMPLICIT) for operation '='
Error Number : 1267
Request Date : Monday, February 2nd 2009 @ 11:32:28 AM
Error Date : Monday, February 2nd 2009 @ 11:32:28 AM
Script : http://eacruise.co.uk/install/upgrade_380a2.php?step=5
Referrer : http://eacruise.co.uk/install/upgrade_380a2.php?step=4
IP Address : 86.153.71.225
Username :
Classname : vb_database
MySQL Version : 5.0.51a-community

[Marco van Herwaarden]

Please open a support ticket.