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  #11  
Old 03-15-2007, 03:47 PM
XXP XXP is offline
 
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Quote:
Originally Posted by Marco van Herwaarden View Post
This thread is more then 2 years old. I suggest you post your question in the ImpEx forum on vb.com.
That's really not nice or helpful, Marco. In a post dated 1/4/2007 replying to a thread about this exact topic, "custom user fields" on, as you say, the Impex forum on vb.com Steve Machol, customer support manager, says that because the topic "involves rewriting the code" that we should, "please try asking over at vbulletin.org."

Now it turns out that if you come over here, as instructed by Mr. Machol, and search for "customer user threads", then this very thread comes up as number one in the list.

The least that your non-reply is, is not helpful. You could at least have the courtesy to point to an answer. If you don't have something helpful to say, just don't say anything at all. The worst that it is, is unkind and impolite. It certainly does not qualify as user support.
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  #12  
Old 03-15-2007, 03:54 PM
Brad Brad is offline
 
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What Marco posted is helpful.

This deals directly with the impex system, Jerry is the person that maintains that code and you'll get a faster responce from him if you post in the impex forum at vBulletin.com.

There aren't many people here familar with impex, I for one have not used it in many years and would have to spend a lot of time re-learning it to even began helping you in this situation. You need to go to the source, and the source is Jerry!
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  #13  
Old 03-15-2007, 04:08 PM
XXP XXP is offline
 
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Quote:
Originally Posted by Brad View Post
What Marco posted is helpful. ...

....the source is Jerry!
Actually no, it wasn't helpful. It was disrespectful. As yours borders on also as you obviously didn't read what the link from vb.com instructed, nor did you read the note to which my original replied above. It IS from "Jerry" and it is here in this thread.

Are you guys really trying to avoid answering this one little question?

Weird.
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  #14  
Old 03-15-2007, 04:33 PM
Brad Brad is offline
 
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Quote:
Originally Posted by XXP View Post
Actually no, it wasn't helpful. It was disrespectful. As yours borders on also as you obviously didn't read what the link from vb.com instructed, nor did you read the note to which my original replied above. It IS from "Jerry" and it is here in this thread.

Are you guys really trying to avoid answering this one little question?

Weird.
I'm trying to tell you that Jerry rarely visits these forums and you'd be better off posting at vBulletin.com in the proper forum (even if Steve sent you over here because it deals with 'code modification').

This is a special case as it deals directly with the impex system. If you were asking a question about vBulletin (not the impex system) you'd find that we'd be jumping at the chance to help you.

I don't mean any disrespect, nor did Marco. However at the same time I do not appreciate begin talked down to, I've been here since 2001 after all and I think I know a little about how things work around here.
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  #15  
Old 03-15-2007, 05:59 PM
XXP XXP is offline
 
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Hi Brad, and thanks for your reply.

Quote:
Originally Posted by Brad View Post
I don't mean any disrespect, nor did Marco. However at the same time I do not appreciate begin talked down to,...
I'm right with you on that and apologize to you for getting steamed at being talked down to by you and Marco.

Can't figure Marco's "over 2 years old" comment though. The code references and the problems cited in this thread are current with the vB versions published on this date.

Quote:
Originally Posted by Brad View Post
I'm trying to tell you that Jerry rarely visits these forums and you'd be better off posting at vBulletin.com in the proper forum (even if Steve sent you over here because it deals with 'code modification').
OK. Thanks. That is helpful to know. Thanks.

I'll take a quote of Jerry's note above and see if I can get it answered unmolested over on the ".com" side.

Quote:
Originally Posted by Brad View Post
This is a special case as it deals directly with the impex system. If you were asking a question about vBulletin (not the impex system) you'd find that we'd be jumping at the chance to help you.
OK; we're down to nits now but it may be useful for you guys to see that the vBulletin Feature List actually includes the "Import Facility" as part of the salient integral features of vBulletin.

Thanks again. Good to know about Jerry not coming around.
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  #16  
Old 03-15-2007, 07:24 PM
Marco van Herwaarden Marco van Herwaarden is offline
 
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Sorry to see that you took my advice the wrong way.

I was not aware that you already posted on vb.com. A simple question as what the meaning/use of a function/variable inside ImpEx does, can be answered on vB.com without being directed to vB.org. If you would ask for help with modifying ImpEx, then vB.org should be the place to ask.

This thread is 2 years old, in the mean time there have been many changes in vBulletin, ImpEx and probably even the source system. This makes any information in this thread at least outdated, if it is still correct at all. Jerry is the developer of ImpEx, and as Brad already explained, he hardly ever visits vB.org, so it is not very likely that you will find your answer here.

My response was simply an attempt to point you to the place where you would most likley get the answer to your question the fastest.
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  #17  
Old 03-15-2007, 08:09 PM
Brad Brad is offline
 
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Quote:
OK; we're down to nits now but it may be useful for you guys to see that the vBulletin Feature List actually includes the "Import Facility" as part of the salient integral features of vBulletin.
That may be the case however this community (vB.org) is mainly about users of the software helping other users. Even the staff here is not paid for their time.

You're asking a question about code most of us rarely use...meaning there aren't many 'experts on impex' around here. Granted I could probably download the latest copy of impex and answer you question, but as I'm on dial-up I'd have to go out of my way to do this, wait for maybe an hour for my download, and that's all before I even look at the code.

Obvoiusly in this situation I perfer to point you towards someone that knows the thing like the back of their hand (Jerry) instead of searching around and giving you answers based on things I can't test myself first. I'm happy to answer any questions you have, but I can't pull the correct answers out of thin air.
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  #18  
Old 03-15-2007, 09:21 PM
XXP XXP is offline
 
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Ack!

This is so weird. It's like vB twilight zone.

Over on dot.com Steve Mchol says to come here. Over here you guys say go over to dot.com.

Rod Serling, come get me please.
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