Paid Subscriptions not updating membership

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Paid Subscriptions not updating membership

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01-12-2015, 08:29 PM

jnmann

Join Date: Dec 2010

Posts: 40

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Paid Subscriptions not updating membership

I have two different membership levels on my forum that can be paid for. Firstly I offer 12 months only, straight forward one off payment, member has to renew after a year. Secondly, I offer an annual auto renewing subscription. I've recently noticed that whilst payment is being received into my PayPal, the members title isn't being upgraded to "Premium" and they cannot gain access to the sections reserved for paying members.

I think this was working ok but recently changed the account payments go into. I've updated the PayPal address in the subscriptions section but wonder if I've missed something?

I guess I've confused the issue a little as any existing paid subscriptions will be in the other account and I can;t move those over?

Appreciate any advice on this please.

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