The Arcive of Official vBulletin Modifications Site.It is not a VB3 engine, just a parsed copy! |
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How long should it take?
Note: this is not a gripe. I am just wondering if I need to start a ticket or something.
This morning, the fabulous Lynne helped me out with re-gaining my password at the vB members area. My e-mail has changed and I no longer have access to the account I originally used to purchase vB. In no time at all, Lynne had me straightened out, I got my new password, able to access the members' area, etc. At the same time, I suddenly turned up here as not licensed. I assumed that it was due to the different e-mail accounts. So, I carefully went through my profiles to make sure that both here and the members' area and vB.com all show the same, current e-mail address. I also went through the priority forum support area to make sure that my e-mail address showed up correctly there, and that I did have vB.org checked. All correct. I re-saved, just in case. There is a disclaimer there that it may take a little bit for these changes to propogate through the system, so I just waited it out. But, it's now been several hours and I still can't access a lot of stuff becuse I still have the "unlicensed" message at the top of my screen. Should I just wait more, or is this an issue that someone needs to address? Many thanks, as usual, for all the help for no0bs like me. |
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