vbCover.com general rules question

[crkgb]

Basically I have a question about guys with a pretty good customer support, for which they have my respect. The website I am talking about is vbcover.com. They have some commercial solutions for one's particular needs.

Long story short. Stupid me paid $130 for their magazine product, which I have nothing bad to say about besides the part that it is encoded with ioncube and part F of their user agreement states "(f) The source code of the software may be altered at Licensee's own risk, except in accordance with paragraph 2(h) below. "

My conclusion was that it is not 100% ioncube protected and it leaves some room for modification. Let alone the fact that on this very current moment it does not state that the source code is 100% ioncubed.

So when I discover it is 100% ioncubed I get a PM saying that there will be no refund (orry, but it states on every page that there is no refunds once product has been delivered/downloaded). Purchase pages that is.

So here is my question.

1. Is this "politically correct" to approach client-service provider relationship in such a way.
2. If I acquire a "NULLed (de-ioncubed)" version of the product(with modification purposes) for which I already have a license - will it be legal.
3. What is the "no-refund" policy based on?