File Path to log in Username & Password

[eternal_]

I'm using vbulletin 3.6.8 - I installed FlashChat yesterday from tufat.com and it works for me but members can't log in.

There must be something with pulling up the root path or something from what I'm learning by trying to figure this out.

I had to manually change a users password, then go in myself with their user account, after a few attempts and clear cache, then it worked, and now the user will have to change their password to something private for themselves again. I can't do this for every member who wants to log in, what could be the problem? How can I fix this please

The error I'm seeing that people are getting is a /chat/getxml.php page.

my vbulletin is not installed as "vbulletin.com/forum" as the path it is in the root at "vbulletin.com"

So does this mean I need to change the inc/cmses root path code so it will pick up my userid's correctly so people can log in? right now they can't log in.

what would the code be to fix this for vbulletin?