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Old 07-23-2013, 09:28 AM
Divvy Divvy is offline
 
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Default Users getting PM notifications but INBOX is empty
Hi guys,

A few of my users are saying (and this happening with m too) that they received PM notifications through email but when they enter in the forum, theres nothing there, PM INBOX is empty or with old messages. Seems like it's a gradual problem that affects users at random.

Questions:
1. Is there any known cause of this?
2. Can I refresh or rebuild the notification counter somehow? Couldn't find anything relevant in AdminCP's Maintenance->Update Counters section.

Note: I didn't upgrade or installed any product/plugin recently, so I doubt that is a plugin conflict. This starts to happen since one week ago.

Any ideas? Thanks!

Best regards
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