Welcome headers - Improve community registration rates

vBulletin 3.6 users click here for the 3.6 compatible version of this plugin.

The out of the box vBulletin style does not have a robust method of informing users about their current activity status or user level. As a result, guests entering on a page other than the homepage (which is most often the case) have no idea what a forum is about or that they may need to register. Additionally, there are no visible status indicators, making it confusing for unconfirmed, unapproved or new members to know what to do or where to begin.

To help solve these problems, the welcome headers plugin creates a 5-part set of conditionals to better introduce members to your community while pushing them to register, activate or post. The default templates are just that, default ? I highly encourage you to tweak the language and functions to meet the needs of your actual community environment.

Modifications/ Instructions:
Template edits: 2
Plugins: 1 (adds 1 template and several settings)

This template hack should take under 5 minutes to implement and customize.

What?s new in 4.1.0
The 4.1.0 version of this system is a complete rewrite from earlier versions. All of the original functionality still exists; however, the system has been improved to make it much more modular. With the new version, you can now turn on/off individual welcome header messages, configure the content and change other settings all from your ACP Options panel. Additionally, a 5th welcome header has been added for global announcements. With the exception of one small phrase change, this upgrade is seamless to upgrade.

Upgrade Instructions:
Full upgrade instructions can be found in the attached zip file. However, to avoid confusion anyone upgrading from the 4.0.x version of this plugin to 4.1.x should do the following:

1 ? Upload the new version of the plugin file based on your version of vBulletin (3.5 or 3.6). Be sure to set the override option to ?yes?.
2 ? Go to your phrase manager and search for the phrase ?first_visit_message?, copy any customizations you have made to this phrase into the phrase ?welcome_guest?.
3 ? Go to your vBulletin options, select the ?Welcome Header System? group and configure the options as desired.

Customizing the content / messages
To customize which messages appear or what they say, go to vBulletin options, select the ?Welcome Header System? group and configure the options as desired. Each phase can be modified by adding translation text.

Details on how it all works:
Step One: Turning lurkers into Members
For most websites, upwards of 50% of traffic (or more) comes through search engines or deep links to threads, profiles and categories. Out of the box, vBulletin only displays a welcome message on the forum-homepage, meaning someone who enters through any other page does not have the benefit of seeing an explanation of the site or welcome message. The guest welcome header is used to explain the purpose of your site, sell users on the benefits of joining the community and push them to proactively register.

Step Two: Making Users Confirm their Account
Many vBulletin sites require email confirmation prior to being able to post or access an account. However, activation emails are often misdirected to spam folders, ignored or simply deleted, leaving unconfirmed users with little access rights and no explanation as to what is wrong with their account. The unconfirmed welcome header is used to inform unconfirmed members of their account status and to direct them to automatically resend their activation email, or to contact the webmaster for support.

Step Three: Get non-posting users to post
Another chronic problem faced by many forums is insuring users post after registering. Many new visitors register in order to access certain features with the intent of posting, but never do so. The never posted welcome header is used to encourage users to post for their first time and should ideally be linked directly to an introductions or new member forum to help users "break the ice".

Step Four: Getting inactive users to become more active
Many members start out as lurkers, register, post once or twice and then go back to being lurkers. Often time these members are not actively thinking about participating in topics or are still shy about interacting. The inactivity welcome header reminds members to make a post after a predetermined amount of time as specified by the forum administrator.

Step Five: General Announcements
Unfortunately the standard announcements are often overlooked or never even seen by members who use the "new posts feature". As a result, urgent notices may be missed by users causing problems and high volumes of support requests. The global announcement welcome header creates a message shown to all members who do not fall into the other welcome header groups (guest, unconfirmed, never posted, inactive). Whether it be a scheduled outage/ upgrade, an important request or the need to display an advertisement in a prominent spot, global announcements allow an administrator to effectively and quickly display messages in a way that is certain to be read.

The results:
At first glance this system may seem a bit superfluous, however, the numbers rarely lie, nor does the feedback. Since posting this plugin in October, it has risen to over 1700 confirmed installations and is now one of the top 5 vBulletin plugins. On ScubaBoard.Com, the site the system was originally tested on, posting rates have increased by over 100%; new user registration rates by over 60%; user activity by 50% and the welcome/ intro & greets forum has exploded over 400%. If you browse through the pages of this thread you will find even more real life testimonials and experiences from the thousands of people using the system.

But enough about why -- give it a shot yourself and let me know how your results turn out.

vBulletin 3.6 users click here for the 3.6 compatible version of this plugin.

[mawby]

Hi, it is possible to have a 5th header which informs people if their paid subscription is about to run out?

[parabat]

Have installed this hack, so lets see the rewards.
Great idea by the way

[Ted S]

Originally Posted by mawby

Hi, it is possible to have a 5th header which informs people if their paid subscription is about to run out?

It doesnt look like there is a userprofile field for that information so you would either have to create a hack to pull out the date or find out of there is a variable that does that already.

[Mosh]

Originally Posted by gizmosheretwo

Can anyone advise, I would like to add a message for all registered users, with my own custom text etc, to promote upgrading but also to point out site wide rules & links to rules.

How would this be set.
Thanks

That should be easy, do the following:

Create 1 new phrase

Phrase Type: GLOBAL
Product: Welcome Headers
Varname: welcome_members
Text: <PUT THE TEXT YOU WANT HERE - YOU CAN FORMAT IT WITH XHTML AS WELL TO GET THE LAYOUT YOU WANT>

Edit the welcome_headers template:

Find:

	<!-- / hasnt posted lately message -->
<else />

Paste underneath it:

<if condition="is_member_of($bbuserinfo, 2)">
	<!-- / registered member's message -->
	<br />
	<table class="tborder" cellpadding="$stylevar[cellpadding]" cellspacing="$stylevar[cellspacing]" border="0" width="100%" align="center">
	<tr> 
		<td class="alt1">
			<phrase 1="$vboptions[bbtitle]">$vbphrase[welcome_members]</phrase>
		</td>
	</tr> 
	</table>
	<!-- / registered member's message -->
</if>

Save your template, and that is you all done, you now have a message for your members.

The formating of the XHTML I will leave up to you, but the frame work is there for you to add the message.

Hope this helps.

[dilbert]

Hi,
I really like this hack, thanks!

I am having one small problem.
I have a custom style, Aria, and am using vBadvanced CMPS. On the CMPS index page http://www.bloodbanktalk.com/forum/cmps_index.php the drop down menus no longer work.

Any tips?

[mawby]

Originally Posted by Ted S

It doesnt look like there is a userprofile field for that information so you would either have to create a hack to pull out the date or find out of there is a variable that does that already.

I have managed to get this working, but I wont post up details without your permission. I'm also not a PHP coder so although it works it might not be considered very good code!

[Parture]

<font size="4">I would like create a different welcome header for each item that a person selects in a particular drop down box user custom field that was made.

What would be the IF CONDITION in the welcome_headers to do this?</font>

[Ted S]

Originally Posted by Parture

I would like create a different welcome header for each item that a person selects in a particular drop down box user custom field that was made.

What would be the IF CONDITION in the welcome_headers to do this?

Please don't use larger fonts, it makes the page difficult to read.

As far as accessing these variables, you can use $post['fieldX'] where is the field number you wish to reference.

Thank you.

[Ted S]

Originally Posted by mawby

I have managed to get this working, but I wont post up details without your permission. I'm also not a PHP coder so although it works it might not be considered very good code!

This hack is meant to get people started on marketing to their members... improvements and extra code is completely welcomed.

[Mosh]

Originally Posted by dilbert

Hi,
I really like this hack, thanks!

I am having one small problem.
I have a custom style, Aria, and am using vBadvanced CMPS. On the CMPS index page http://www.bloodbanktalk.com/forum/cmps_index.php the drop down menus no longer work.

Any tips?

Which ones specifically? because I just checked them, and unless I missed something all your pulldown menus work.