The Arcive of Official vBulletin Modifications Site.It is not a VB3 engine, just a parsed copy! |
|
|
|||||||
vBSupport v2.0.0 Beta 2 Details »»
|
|||||||||||||||||||||||||
vbSupport v2.0.0 BETA 2 by CMX (http://www.cmgsccc.com)
Official Homepage - http://www.vbplaza.com v1.1 of this modification was found to contain an SQL injection. If you run v1.1 of this modification, you are hereby advised to update to v1.1a of this modification. To update from v1.1 to v1.1a, grab the v1.1a ZIP and overwrite the vBSupport.php file on your server with the new version. Note that while no other vulnerabilities were noticed by vBorg Staff, this does not mean that such things do not exist. vBorg Staff fixed the one SQL injection according to these rules. Any other fixes that may be needed now or in the future are left to the original author. -- vBorg Staff Welcome to the latest hack by CMX for your vBulletin Message Board. This is a fully featured Ticket based support system for you website. If you had installed the older version of vBSupport v1.1, then you already have an idea what this sytem is all about. Basically, this system will allow your Forum Members to create new support tickets using the same login as your vBulletin forums login for your users. There have been many improvements from the older v1.1 vBSupport System I made a while back. New Features for v2.0.0+: 1) Permission Checks are better implemented and are more useful now. 2) AJAX Open/Closing tickets by double clicking the thread icon when listing tickets. 3) AJAX Ticket Title editing just like the forums Thread editing as well. 4) Post Quick Reply is now using the AJAX system where possible to post replies to tickets. 5) You can now Edit posts inline using the AJAX system as well. 6) Inline Moderation when listing tickets includes Delete Ticket, Open Ticket, Close Ticket. 7) You can now delete individual Posts from Tickets via the Inline Moderation as well. 8) MASSIVE performance load improvements. On my forums with 200,000 members, it would take 4 seconds to view a ticket due to a very strenuous query. Now it loads tickets in 0.13 seconds. 9) Category Administration has now been moved into the Admin CP instead of on the vbSupport page itself. 10) Everything should be fully phrased now as well. Other Features: 1) IF you have installed the older vBSupport version, it will auto uninstall it for you. (It will NOT delete the old tickets!) 2) Admin CP -> vbSupport Maintenance -> Import Old Tickets is now in and working to import the old tickets if you had vBSupport installed. 3) A ton of permissions per Usergroup to set the settings up the way you want them. vbSupport v2.0.0 BETA 2 Updates: 1) Bugfix: Quick Reply functions properly when you have the Quick Reply option enabled for Yes - Click Required. 2) Bugfix: Normal Reply/Closed button is there when viewing a ticket. 3) Bugfix: Admin CP Deleting a ticket now functions properly. 4) Bugfix: AJAX Edit feature does not display an alert(postid) anymore. 5) Bugfix: Active On/Off works for each category when enabled/disabled from the Admin CP. 6) Bugfix: Usergroup Permissions are now working for Allowed Usergroups & Denied Usergroups. 7) Bugfix: Changed some templates that linked to the wrong PHP files. 8) Bugfix: New Thread template is cleaned up a bit and it displays properly in Firefox too now. 9) Bugfix: Active phrase now is installed as a vbSupport phrase. PLEASE NOTE: This is the very first release of vbSupport 2.0.0. Which means that this is a BETA release. I will try to correct any issues found ASAP. I have vbSupport v2.0.0 BETA 1 running on my production site at www.cmgsccc.com, so I should be able to find most bugs since there are over 200,000 registers members there and it will get put to the test quite a bit. However, if you find something, please post it here. By installing this BETA version, it will uninstall the previous vBSupport system automatically. It will leave the old ticket tables upon installation. It should import the older Ticket Categories that you had before as well. I would also like to recommend that you backup your MySQL database, just in case a mishap occurs as this is BETA. ALSO: The older version vBSupport v1.1 will be here for download until v2.0.0 comes out of BETA. vBSupport v1.1 is NOT in the BETA stage, only vbSupport v2.0.0 is in the BETA stage. Upgrading Instructions From vBSupport v1.x NOTE: These are ONLY applicable if you are upgrading from vBSupport v1.x! 1) Delete all of the older vBSupport files from your server. If you are not sure which files they are, the vBSupport v1.1 is still available for download here so you can download that and look at the files in there. 2) Upload all of the files in the upload folder to your forums ROOT folder. Make sure that if it asks about any files, that you set Overwrite to overwrite all files as well. 3) In your Admin CP, goto Plugin System -> Manage Products -> Add/Import Products at the bottom -> Select the XML file that you have downloaded in the package named product-vbsupport.xml -> Set Allow Overwrite to YES -> Import. 4) Perform the template edits below and you have vbSupport v2.0.0 up and running! 5) Refresh your forums Admin CP page. 6) Admin CP -> vbSupport Maintenance -> Import Old Tickets if you want to save the older tickets. Otherwise you can skip this feature. New Installation Instructions: 1) Upload all of the files in the upload folder to your forums ROOT folder. Make sure that if it asks about any files, that you set Overwrite to overwrite all files as well. 2) In your Admin CP, goto Plugin System -> Manage Products -> Add/Import Products at the bottom -> Select the XML file that you have downloaded in the package named product-vbsupport.xml -> Set Allow Overwrite to YES -> Import. 3) Perform the template edits below and you have vbSupport v2.0.0 up and running! Template Edits: A) Template 'navbar': Find: Code:
<td class="vbmenu_control"><a href="calendar.php$session[sessionurl_q]">$vbphrase[calendar]</a></td> Code:
<!-- vbSupport start --> <if condition="$vboptions['vbsupport_enabled']"><td class="vbmenu_control"><a href="vbsupport.php$session[sessionurl_q">$vbphrase[vbsupport_title]</a></td></if> <!-- vbSupport end --> Find: [code] <if condition="$show['postcount']">#<a href="showpost.php?$session[sessionurl]p=$post[postid]&postcount=$post[postcount]" target="new" rel="nofollow" id="postcount$post[postid]" name="$post[postcount]"><strong>$post[postcount]</strong></a></if> [code] Add Above: Code:
<!-- vbSupport start --> <if condition="$show['ticketcount']">#<a href="vbsupport.php?$session[sessionurl]do=viewpost&pid=$post[postid]&postcount=$post[postcount]" target="new" rel="nofollow" id="postcount$post[postid]" name="$post[postcount]"><strong>$post[postcount]</strong></a></if> <!-- vbSupport end --> Find: Code:
<if condition="$show['postcount']">#<a href="showpost.php?$session[sessionurl]p=$post[postid]&postcount=$post[postcount]" target="new" rel="nofollow" id="postcount$post[postid]" name="$post[postcount]"><strong>$post[postcount]</strong></a> </if> Code:
<!-- vbSupport start --> <if condition="$show['ticketcount']">#<a href="vbsupport.php?$session[sessionurl]do=viewpost&pid=$post[postid]&postcount=$post[postcount]" target="new" rel="nofollow" id="postcount$post[postid]" name="$post[postcount]"><strong>$post[postcount]</strong></a> </if> <!-- vbSupport end --> -CMX Supporters / CoAuthors Show Your Support
|
|||||||||||||||||||||||||
About Developer
Visit Web Site
DB Changes 
Is in Beta Stage | Comments |
|
#482
01-15-2007, 06:56 PM
|
|||
|
|||
When users try to submit a ticket, they get this:
You did not specify a Category for your Thread. You are required to enter a Category. I have created categories, but I don't see where the user is supposed to select one prior to submitting a ticket. 
|
|
#483
01-15-2007, 09:00 PM
|
||||
|
||||
|
Quote:
|
|
#484
01-16-2007, 01:08 PM
|
||||
|
||||
|
Here is a fix that allows unregistered users to SEE the ticket system.
In vbsupport.php Find: Code:
if ($vbulletin->options['vbsupport_unregistered_access'] > 0) Code:
if ($vbulletin->options['vbsupport_unregistered_access']==0)
|
|
#485
01-17-2007, 09:38 PM
|
|||
|
|||
|
Ok, I've installed v2 but have problems.
Whenever I try to go to vbSupport in the navbar it says I am not authorized to create tickets. That is despite being logged in as a Mod or Admin. So, I set it to a public system. It then allowed me to create a ticket, but when I went to submit it, it said I did not have sufficient permissions. Yet, it showed 1 open ticket...but wouldn't display it! So, as a Mod/Admin I can do nothing, but as a standard user I can...but only get so far! Very odd indeed? Help!
|
|
#486
01-17-2007, 10:32 PM
|
||||
|
||||
|
Quote:
try this instead: Code:
<if condition="$vboptions['vbsupport_enabled']"><td class="vbmenu_control"><a href="vbsupport.php$session[sessionurl_q]">$vbphrase[vbsupport_title]</a></td></if>
|
|
#488
01-22-2007, 05:49 AM
|
|||
|
|||
|
Obtained this error when I went to: AdminCP -> vbSupport -> Manage Categories -> Clicked on its Category name 'Forums Problem' (default category)
Note: it shows this error message twice though it shows all the categories settings... Warning: Invalid argument supplied for foreach() in /admincp/vbsupport.php on line 40 vbsupport.php line 40 = foreach($vbulletin->vbs_admin AS $userid => $user) After clicking new thread (to send a new ticket) I filled out all the ticket info and hit send... it loads a screen for about 5 seconds saying Warning: Invalid argument supplied for foreach() in /vbsupport.php on line 391 Then proceeds to a permissions page saying I don't have permission to access it.... vbsupport.php line 391 = foreach($vbulletin->vbs_admin AS $userid => $user) Any Clue? Other info---- Running VB 3.6.4 (recently upgraded from 3.5.3) Tryed running: vbsupport_v2.0.0_Beta_2 I also tryed the install tips from this website: https://vborg.vbsupport.ru/showpost....&postcount=476 Thanks in advance for any help.
|
|
#489
01-22-2007, 08:19 PM
|
||||
|
||||
|
You did not do the other edit below that post which is edit for vbsupport.php in the admincp folder. See post https://vborg.vbsupport.ru/showpost....&postcount=478.
Also in the main vbsupport.php (one not in admincp folder)I forgot another edit I think Find : Code:
// unserialize the datastore
$vbulletin->vbs_category = unserialize($vbulletin->vbs_category);
$vbulletin->vbs_admin = unserialize($vbulletin->vbs_admin);
// check if the user is an admin
$show['useradmin'] = false;
if (vbsupport_can_moderate('canadminsupport'))
{
Code:
// unserialize the datastore
$vbulletin->datastore->do_db_fetch("'vbs_category'");
$vbulletin->vbs_category = unserialize($vbulletin->vbs_category);
$vbulletin->datastore->do_db_fetch("'vbs_admin'");
$vbulletin->vbs_admin = unserialize($vbulletin->vbs_admin);
// check if the user is an admin
$show['useradmin'] = false;
if (vbsupport_can_moderate('canadminsupport'))
{
find in vbsupport.php: Code:
// build the $emailids
$pmids = explode(',', $vbulletin->vbs_category["$categoryid"]['adminpmusers']);
$emailids = explode(',', $vbulletin->vbs_category["$categoryid"]['adminemailusers']);
// check for email notifications
if (is_array($emailids) && is_array($pmids))
{
// process add admins
foreach($vbulletin->vbs_admin AS $userid => $user)
{
Code:
// build the $emailids
$vbulletin->datastore->do_db_fetch("'vbs_category'");
$pmids = explode(',', $vbulletin->vbs_category["$categoryid"]['adminpmusers']);
$emailids = explode(',', $vbulletin->vbs_category["$categoryid"]['adminemailusers']);
// check for email notifications
if (is_array($emailids) && is_array($pmids))
{
// process add admins
$vbulletin->datastore->do_db_fetch("'vbs_admin'");
foreach($vbulletin->vbs_admin AS $userid => $user)
{
|
|
#490
01-22-2007, 09:08 PM
|
|||
|
|||
|
When posting a reply to a ticket we get a
Code:
Database error in vBulletin 3.6.4: Invalid SQL: INSERT INTO pm (pmid, pmtextid, userid, folderid, messageread) VALUES (0, , 402, 0, 0); MySQL Error : You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ' 402, 0, 0)' at line 1 Error Number : 1064 Date : Monday, January 22nd 2007 @ 11:05:56 PM Script : http://www.sigrequest.com/forums/vBSupport.php Referrer : http://www.sigrequest.com/forums/vBSupport.php?do=newreply&noquote=1&ticketreplyid=28 IP Address : 83.100.224.13 Username : Techno Classname : vB_Database_MySQLi
|
|
#491
01-22-2007, 10:13 PM
|
||||
|
||||
|
Quote:
|
 |
«
Previous Thread
|
Next Thread
»
|
|
All times are GMT. The time now is 08:54 PM.