Administrative and Maintenance Tools - EZ Bounced Email Management for Admins

DESCRIPTION:
This mod will insert a special EZbounce link into the header of all emails sent from your forums. In the event any email bounces back to you, you simply click the EZbounce link and the Ezbounce script launches, which will modify the bouncing members settings to prevent further bouncing emails. It will also send that member a PM asking them to update their email address.

This modification is known to work with versions as high as 3.8.x


FEATURES:

• Will not modify settings for Admins, Supermods, or Moderators if their email bounces
• (if turned on) Bouncing member is moved to whatever usergroup you set in AdminCP EZbounce Settings
• Updates bouncing member's "Receive Email from Administrators" setting to NO
• Updates bouncing member's "Receive Email Notification of New Private Messages" setting to NO
• Updates bouncing member's "Receive Email from Other Members" setting to NO
• Remove email notification for all of bouncing member's subscribed THREADS
• Remove email notification for all of bouncing member's subscribed FORUMS
• Turns on Popup Notification of new Private Messages for bouncing member
• PM is sent to Member notifying them of bounced email & asking them to update email address
• (if turned on) When member updates & confirms their new email, they are returned to original usergroup.

Now, the next time you send a newsletter from your AdminCP, (so long as you only send emails to members whom have "Receive Email From Administrators" set to "Yes") you will no longer receive a bounced email from this member (because they are no longer being sent).

And also, if you created a new usergroup such as "Bounced Members" and set this usergroupid in this hack's settings, now the members that have bounced can be pruned, sent reminder emails, whateveryou want to do with them!


WHAT IF A MEMBER DECIDED TO CLICK ON THE LINK IN THE EMAIL HEADER?
Most email clients don't show the email's headers by default, however in the event a member is slick enough to view their header and they click on this mysterious link, they will simply receive a no permission message since they're unallowed to log in to the AdminCP.


ZIP FILE CONTENTS:
1 Product (2 plugins, a couple phrases & installcode which adds 1 colum to user table)
1 File


HOW TO VIEW FULL EMAIL HEADERS:
You might need to configure your email client to view full email headers in order to see the EzBounce link. There's detailed instructions on how to do this for the most popular email clients here.


CHANGELOG:
#> 1.11 - released on 7/6/2008:
Fixed bug reported in post #583

#> 1.10 - released on 12/18/2007:
Added when bouncing member is managed for bouncing, their "Pop Up a Notification Box When New PM Is Received" setting is turned on before the notification PM is sent, to better ensure they are notified to update their email address.
Bought the new CD entitled Sleaze Freak by Scum Of The Earth on Amazon.com

#> 1.9 - released on 9/22/2007:
Added when bouncing member is managed for bouncing, their "Pop Up a Notification Box When New PM Is Received" setting is turned on before the notification PM is sent, to better ensure they are notified to update their email address.
Modified the way old usergroupid is restored so methos is more compatible with other installed mods.
Optimized some queries in ezbounce.php and plugin codes.

#> 1.8 - released on 6/1/2007:
Bug fix - fixed array_merge error for those running php 5.

#> 1.7 - released on 5/8/2007:
Bug fix - fixed bug where old usergroup was incorrectly being restored.

#> 1.6 - released on 4/26/2007:
Added protective measure for Admins, Supermods, or Mods who's email may have bounced. this makes sure their usergroup and settings are not modified

even if their email bounces.
When bouncing member is managed for bouncing, their "Receive Email Notification of New Private Messages" is now set to NO.
When bouncing member is managed for bouncing, their "Receive Email from Other Members" is now set to NO.
When bouncing member is managed for bouncing, email notification is turned OFF for all of bouncing user's subscribed threads.
When bouncing member is managed for bouncing, email notification is turned OFF for all of bouncing user's subscribed forums.

#> 1.5 - released on 2/17/2007:
Added option in Settings which allows admin to insert the EZbounce link into outgoing email's message body (for email clients which make it difficult to show

email headers or don't properly parse html links when displaying email headers.
Fixed bug where original usergroupid was being erased in the event admin processed bounced more than once for same member

#> 1.4 - released on 2/17/2007:
Fixed bug - PM is now sent regardless of whether or not bouncing member had "Enable Private Messaging" turned off in UserCP.
Fixed bug - Usergroup is now properly reset to what it was before member was managed for bouncing

#> 1.3 - released on 2/15/2007:
New setting in AdminCP which gives option to move bouncing members into any usergroup of Admin's choice
If member had previously bounced, and they update their email, they are moved back to their original usergroup

#> 1.2 - released on 2/10/2007:
Bouncing members are now handled by setting their preference to receive admin emails to "no"
Sends PM to member notifying them email bounced
If / when member updates his/her email their preference to receive admin emails is reset to "yes"

#> 1.0 - released on 2/8/2007
Original release


If you like this hack, please click Nominate for MOTM

[axi]

so if i get 500 emails bounce back i have to click the link in each of them manually for them to receive the notice ??

[djbaxter]

Originally Posted by axi

so if i get 500 emails bounce back i have to click the link in each of them manually for them to receive the notice ??

Yes, that's true. On the other hand, this is only likely to happen if you have a mass mailout such as a newsletter. In that case, with a moderate to large size forum, my experience is that you will get a number of bouncebacks to click initially but you only have to do that once - in subsequent mailouts, you'll get perhaps 2 or 3 or 6 because the previous invalid email addresses will already have been "managed", as this add-on puts it.

[axi]

and what happens when the member updates their email? how will they go back into normal usergroup ?

will the system automatically move them back to where they were?

[Alfa1]

Originally Posted by djbaxter

Yes, that's true. On the other hand, this is only likely to happen if you have a mass mailout such as a newsletter. In that case, with a moderate to large size forum, my experience is that you will get a number of bouncebacks to click initially but you only have to do that once - in subsequent mailouts, you'll get perhaps 2 or 3 or 6 because the previous invalid email addresses will already have been "managed", as this add-on puts it.

What if a mass mailout gets me 4.000 bounced emails? Even if i spend a month clicking those links i will still have a large number of bounced emails in subsequent mailings. Although far less than otherwise, it is still too much to handle. It would be great to have a solution for this. I have been thinking about this. I am just repeating the same action over and over. There must be a way to write a script for this??

[Mrdby]

Originally Posted by djbaxter

What is the point of posts like this? It's annoying.

then stop looking..you didn;t amke this hack..i uninstalled it anyway..dude took to long to help and i been asking for some time now.

[djbaxter]

Originally Posted by Alfa1

What if a mass mailout gets me 4.000 bounced emails? Even if i spend a month clicking those links i will still have a large number of bounced emails in subsequent mailings. Although far less than otherwise, it is still too much to handle. It would be great to have a solution for this. I have been thinking about this. I am just repeating the same action over and over. There must be a way to write a script for this??

I'm sure it can be done but I'm not sure it should be. There are many reasons for bounced emails besides the obvious - an invalid or expired email address. Others include "mailbox temporarily unavailable" and "mailbox temporarily over quota". I prefer to personally examine the bounced emails so that I don't deactivate any except "mailbox doesn't exist".

[cashpath]

When I ezbounce a user they are still getting thread subscription emails.

Should I uninstall and reinstall?

[Alfa1]

Originally Posted by djbaxter

I'm sure it can be done but I'm not sure it should be. There are many reasons for bounced emails besides the obvious - an invalid or expired email address. Others include "mailbox temporarily unavailable" and "mailbox temporarily over quota". I prefer to personally examine the bounced emails so that I don't deactivate any except "mailbox doesn't exist".

Yes, true. But with large numbers this does not seem viable to me. When I send out mailings, I just mass delete the bounced email, because I can?t handle the workload.

[djbaxter]

Originally Posted by Alfa1

Yes, true. But with large numbers this does not seem viable to me. When I send out mailings, I just mass delete the bounced email, because I can?t handle the workload.

That's what I used to do, too, before I installed this mod.

What would you prefer:

1. Having a bit more work to do now to stop email going out to those invalid email addresses and bouncing back permanently? or

2. Having all those invalid email addresses continue to bounce back every time you send out a newsletter, and having to delete them all from your inbox?

I'd prefer #1.

[Alfa1]

I handle bounced email daily with Anti-Virus his awesome mod. And after a mass mailout, I handle some of them. But 4.000 emails is waaay too much to process.