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Email reminder for inactive users
Version: 1.2.7, by C Braithwaite C Braithwaite is offline
Developer Last Online: Dec 2012 Show Printable Version Email this Page

Category: Mini Mods - Version: 3.6.8 Rating:
Released: 02-08-2007 Last Update: 08-23-2008 Installs: 1463
DB Changes Uses Plugins Auto-Templates
Additional Files Translations Is in Beta Stage  
No support by the author.

Inactive reminder emails. This mod was designed to send out a reminder to inactive members to try and win them back.

***1.2.7 Update***
This update includes built in support for bouncing emails. The script will automatically detect the bounced mail, mark it as bounced so the user is not to be contacted again so as to avoid spam, and then move that user into a seperate usergroup. This plugin is still in it's testing stages, but I have addressed the bugs mentioned previously regarding the emailing side of things.

This is important so keep reading
To install this plugin and take advantage of the bounced email features you are going to need to follow these instructions very carefully. I can not gaurentee that they will work to the letter as this will be based on each persons individual hosting settings.

Step 1: Pre Install
Before you touch this product you need to do the following
  • Create an "inactive" usergroup
  • Set up a "bounce to" email address
    Pick an email address that you want to use as your bounced email address. Im using "bounce@icora.co.uk". feel free to use whatever you wish.
  • Add a email message filter
    This is the hard part. You need to set up a filter that will 'pipe' an email sent to the above email address.
    I am using Cpanel 11 and this is how i have mine set up:
    Rules: 'To' 'Equals' 'bounce@icora.co.uk'
    Actions: 'Pipe to program' with the setting: |/usr/local/bin/php /home/icora/public_html/forum/bounce.php
    This will depend entirely on your settings and structure so you may have to do a little research. It would be very helfull if people who have to use diferent configurations would post them on here.
  • Go into vBulletin options, and find the options for 'Emails'. there is a setting asking you if you want to use '-f'. set this to yes.
  • While still inn the email options set the 'Bounce Email Address' to your above address.
Step 2: Install
Remove all previous trace of this modification, and upload all the files in the "upload" folder to your base directory of the server.
Go into your product management section and add a new product. upload the XML file with overwrite selected.
Refresh your admin CP to load the new menu items. Just under the "users" group you will find an "Inactive Reminders" group. open that up and click on settings.
Play with these settings and options to suit for the most part. when you come down to the bounce settings you MUST use the same email address as the one you created above.
Set to active and save.

I must re-iterate that this version has not been widely tested, but the simulations i have ran have worked. I look forward to your feedback!

Features:
  • Select the period of time before a user is considered inactive.
  • Select how many emails to send to each inactive user per inactivity period
  • Choose weather inactivity is based on members "Last Post" or their "Last Visit"
  • Specify how often followup emails are sent
  • Specify alternative emails to send to reduce repetition
  • Keep a log of all inactive users contacted

Planned Updates:
  • More detail in reports
  • ...such as
  • Which useres returned
  • Effectivness stats
  • Email validity

**1.2.1 Update***
Added more detail to the reports section. You can now see the email address, and quickly indicate which emails were invalid. You can link directly to that user to edit as you wish.
I have fixed some errors which have been crashing people's database. Please post any problems if you can.

**1.2.3 Update***
Fixed several problems with escaping strings
Stopped database errors locking up site
***

**1.2.4 Update***
Added a "From Email" so you can specify your own email address to send the reminders from.
Fixed potential bug for people who do not use the mail queue.

Anyone having problems with sending emails out too fast, and multiple emails being sent need to consider changing their email settings in vbulletin options.
People with emails going out too fast - edit Number of Emails to Send Per Batch to a lower amount
People with multiple emails sending - edit Use Mailqueue System to "Yes, with locking"
***

**1.2.5 Update***
Added more stats in the reports page, also added a "Send test email" option so users can test the functionality of the mod
***

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  • This modification may not be copied, reproduced or published elsewhere without author's permission.

Comments
  #762  
Old 06-24-2007, 10:10 AM
C Braithwaite's Avatar
C Braithwaite C Braithwaite is offline
 
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1.09 was html later versions were plain text.
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  #763  
Old 06-24-2007, 10:11 AM
deezelpope deezelpope is offline
 
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<i>Ohhh...do you want me to remove my post?</i>
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  #764  
Old 06-24-2007, 10:37 AM
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C Braithwaite C Braithwaite is offline
 
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Quote:
Originally Posted by deezelpope View Post
Ohhh...do you want me to remove my post?
nope, no need.
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  #765  
Old 06-24-2007, 10:42 AM
deezelpope deezelpope is offline
 
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Okie dokie.
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  #766  
Old 06-26-2007, 06:00 PM
Dekard Dekard is offline
 
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I just installed on 3.6.7 pl1 and its working great right out of the box. I customized the message just a bit and dialed to wait 14 days then email again in 45 days. Its a great system and I think it will help with member retention quite a bit. Thanks again.
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  #767  
Old 06-26-2007, 11:05 PM
tokenyank tokenyank is offline
 
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Interesting hack... Just wondering, could a usergroup 'change' be added?

So, if email is triggered 2x, on the 2nd trigger, members get moved to 'inactive members' for 2 reasons.

1) if they haven't come back after 2 pleading emails, chances are hey aren't coming back (or their emails are no longer valid)
2) I would be able to get a better idea of just how many inactive members I have at a glance.
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  #768  
Old 06-27-2007, 02:05 AM
djbaxter djbaxter is offline
 
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Use this in conjunction with the EZ Bounce add-on and it will do what you ask.
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  #769  
Old 06-27-2007, 02:27 AM
AtaPulja AtaPulja is offline
 
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Install
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  #770  
Old 06-27-2007, 08:17 PM
GFiSH GFiSH is offline
 
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Just installed this, looks pretty good.

One question though, is it possible to have a different rule per usergroup? For example In have tagged members who have to fulfil minimum requirements to stay tagged, would be nice to have one message and rule for that usergroup, and another simpler rule for other usergroups that could just get a default "come back soon" type message. Is this possible in a later version? Or would it beasier to install a second version of this?
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  #771  
Old 06-27-2007, 08:20 PM
testebr testebr is offline
 
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Can you add a url checker version to our vbuletin admin in next version?
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