Board Optimization - Welcome headers - Improve community registration rates

Attention vB 3.7 users: Please see the 3.7 version of this add-on.

The out of the box vBulletin style does not have a robust method of informing users about their current activity status or user level. As a result, guests entering on a page other than the homepage (which is most often the case) have no idea what a forum is about or that they may need to register. Additionally, there are no visible status indicators, making it confusing for unconfirmed, unapproved or new members to know what to do or where to begin.

To help solve these problems, the welcome headers plugin creates a 5-part set of conditionals to better introduce members to your community while pushing them to register, activate or post. The default templates are just that, default ? I highly encourage you to tweak the language and functions to meet the needs of your actual community environment.

Modifications/ Instructions:
Template edits: 2
Plugins: 1 (adds 1 template and several settings)

This template hack should take under 5 minutes to implement and customize.

What?s new in 4.2
The 4.2 version of this addon functions in the same way as previous versions but with modifications to the backend code. The addon is now designed to independently review conditional statements to make it easier to add new messages. If you are upgrading from a previous version and have changed the template welcome_headers, this version will revert your changes. There is no new functionality in this upgrade and it is optional.

Install Instructions:
Full install instructions can be found in the attached file. This addon requires adding a plugin and modifying one template.

Customizing the content / messages
To customize which messages appear or what they say, go to vBulletin options, select the "Welcome Header System" group and configure the options as desired. Each phase can be modified by adding translation text.

Details on how it all works:
Step One: Turning lurkers into Members
For most forums, upwards of 50% of traffic comes through search engines or deep links to threads, profiles and categories. Out of the box, vBulletin only displays a welcome message on the forum-homepage, meaning someone who enters through any other page does not have the benefit of seeing an explanation of the site or welcome message. The guest welcome header is used to explain the purpose of your site, sell users on the benefits of joining the community and push them to proactively register.

Step Two: Making Users Confirm their Account
Many vBulletin sites require email confirmation prior to being able to post or access an account. However, activation emails are often misdirected to spam folders, ignored or simply deleted, leaving unconfirmed users with little access rights and no explanation as to what is wrong with their account. The unconfirmed welcome header is used to inform unconfirmed members of their account status and to direct them to automatically resend their activation email, or to contact the webmaster for support.

Step Three: Get non-posting users to post
Another chronic problem faced by many forums is insuring users post after registering. Many new visitors register in order to access certain features with the intent of posting, but never do so. The never posted welcome header is used to encourage users to post for their first time and should ideally be linked directly to an introductions or new member forum to help users "break the ice".

Step Four: Getting inactive users to become more active
Many members start out as lurkers, register, post once or twice and then go back to being lurkers. Often time these members are not actively thinking about participating in topics or are still shy about interacting. The inactivity welcome header reminds members to make a post after a predetermined amount of time as specified by the forum administrator.

Step Five: General Announcements
Unfortunately the standard announcements are often overlooked or never even seen by members who use the "new posts feature". As a result, urgent notices may be missed by users causing problems and high volumes of support requests. The global announcement welcome header creates a message shown to all members who do not fall into the other welcome header groups (guest, unconfirmed, never posted, inactive). Whether it be a scheduled outage/ upgrade, an important request or the need to display an advertisement in a prominent spot, global announcements allow an administrator to effectively and quickly display messages in a way that is certain to be read.

Optional: One-View Messages
Some forums find that users grow tired of seeing the messages thus there is an option to show the welcome messages only once per browser session as determined by using a cookie.

Optional: Custom Messages
Welcome Headers addresses 5 common needs, your forum probably has more. I highly encourage you to add messages based on profile fields, user states and other criteria that may impact your users.

The results:
At first glance this system may seem a bit superfluous, however, the numbers rarely lie, nor does the feedback. On ScubaBoard.Com, the site the system was originally tested on, posting rates increased by over 100%; new user registration rates by over 60%; user activity by 50% and the welcome/ intro & greets forum has exploded over 400%. If you browse through the pages of this thread you will find even more real life testimonials and experiences from the thousands of people using the system.

vbSEO Add-ons
Some forums have found that after adding welcome headers, the welcome message shows up in their search descriptions. To address this issue, user's at vbSEO have recommended turning the guest welcome header into an image -- this way there's no duplicate content for the bots to spider. To learn more click here. My recommendation is that you test this option if you are allowing bots to spider your front-end pages.

Limited Guest Viewing compatibility
The Welcome Headers System is designed to work with the Limited Guest Viewing without any conflict. To insure that welcome header messages do not show up at the same time as the limited guest viewing message, please be sure you are running welcome headers version 4.1.3 or greater and have enabled the suppression option.

Support
Please post any enhancement or technical questions you may have and I will do my best to respond in a timely manner. Please note: I can not guarantee an immediate response and am unable to assist with integrating this addon with other addons or with HTML related questions.

Updates
4.2.1 - Fixed bug with global message
4.2.0 - Changed template conditionals to simplify customizations
4.1.9 - Added ability to disable messages if using Limited Guest Viewing system
4.1.3 - Added support for Limited Guest Viewing system

[Ted S]

Originally Posted by EricPSF

May I enquire how do I change the backgnd colour of the welcome headers?

Edit the template welcome_headers changing the html as you see fit.

[Ted S]

Originally Posted by John Diver

Is there any way I could edit this to check if the user has posted a thread in the introduction forum then show a message if they haven't?

That would take some custom coding to flag when someome makes the post but it's certainly doable.

[EricPSF]

Originally Posted by Ted S

Edit the template welcome_headers changing the html as you see fit.

Hi Ted,

I want to change the backgnd colour to smthing like the attached file, but I am a dumber in coding, may I knw how to change the html for the backgnd colour? Which line to change?

Thanks a millions!

[powerbook]

Hi,

I can't get mine to show "welcome_unconfirmed" message. I know it shows the welcome guest part but that's about it.

I uninstalled/re-installed but still nothin...

3.6.4

Anyone any help?

Thanks

EDIT:

My unconfirmed usergroup as standard "3"

<if condition="is_member_of($bbuserinfo,3) AND $vboptions[wlhunconfirmed]">

[Tralala]

Originally Posted by John Diver

Is there any way I could edit this to check if the user has posted a thread in the introduction forum then show a message if they haven't?

Great hack, been using this one for a while!

Thanks

Originally Posted by Ted S

That would take some custom coding to flag when someome makes the post but it's certainly doable.

Wow, I would love to see something like that as well.

[RedTurtle]

Hi Ted. I love this hack and just had one question for you.

Are the welcome headers supposed to show up on the actual thread before the first post? I have $welcomeheaders included in the bottom of my navbar and it shows up on my forumhome and even on sub-forums, but does not show up on showthread....

I have vBSEO installed also.

The site is med studentz dot com.

I'm running Limited Guest Viewing also...

Is it possible that having LGV on takes away the Welcome Headers blurb on showthread? And if so, is there any way around this in the way of template edits, etc?

Thanks a ton Ted.

[Ted S]

If you have both Limited Guest Viewing and Welcome Headers, Limited Guest Viewing will win and Welcome Headers will not show up on pages where it may (like showthread) since they appear in the same spot and would be redundant.

[RedTurtle]

Originally Posted by Ted S

If you have both Limited Guest Viewing and Welcome Headers, Limited Guest Viewing will win and Welcome Headers will not show up on pages where it may (like showthread) since they appear in the same spot and would be redundant.

Hi Ted, sorry, I guess I misunderstood what I was asking really.

I do not have LGV showing any type of message until after someone views three different threads. Then it simply blocks them from viewing the thread and gives them the "Please register" blurb.

I don't have the LGV "please register" while still showing the threads functionality on.

Soo, I put $welcomeheaders in my navbar template and I see it on forumhome, and on showforum (the forum display) but do not see it on showthread.

Any idea what could be causing this? I'm running 3.6.5 and have the most recent versions of welcome headers and LGV.

Thanks a lot Ted.

[bacanze]

How do I change the welcome messagfe, where is it located?

[zmanz]

are the welcome headers always above the navbar?

is it possible to display them just below the navbar?