PM's have lost there Pop?

[midnightz]

I have been told that Personal messages on a busy board or hacked board can just stop working or work sparaticaly. I personally don't get them anymore. I was wondering if the welcome hack with the blinking bar, can overide that. I have tried to install enhanced PM pop up, but it seems they are just not working.

A friend of mine, was told from a higher up at this board or .com that it just sometimes happens, well, I need a fix. I pretty sure there is one? ~hopefully~

Has this happen to you? What do you recommend?

Thanks,

midnightz

[Erwin]

I have been told that Personal messages on a busy board or hacked board can just stop working or work sparaticaly.

What on earth do you mean? Are you talking about PM popups? PMs will not stop working on a busy board.

[midnightz]

Yep , they have stopped working.

Any ideas on how on bring them back from the dead?

Thanks for any help

Midz

[Erwin]

Check your headinclude and header templates. Chances are someone added a javascript code that is interfering with the pmpopup code. Make sure also that $headnewpm is at the bottom of your headinclude template in the first place.

Try reverting headinclude, then header, to default and see if it works. If so, it's something you have added to those 2 templates.

[midnightz]

Thanks Erwin

Your advice helped greatly.

midnightz

[DaveRobbo]

Originally Posted by Erwin

Check your headinclude and header templates. Chances are someone added a javascript code that is interfering with the pmpopup code. Make sure also that $headnewpm is at the bottom of your headinclude template in the first place.

Try reverting headinclude, then header, to default and see if it works. If so, it's something you have added to those 2 templates.

I too am having this problem.

$headnewpm is at the bottom of headinclude. PM popups is turned on in admin CP. head_newpm is unchanged from original. header and headinclude *are* both modified so I'm guessing it could be something in there - but I've eyeballed them both pretty thoroughly and can't spot anything obvious.

headinclude has some javascript to preload some images.

Any suggestions what else I could check?

[DaveRobbo]

Damn isn't that typical? Within two minutes of reporting this problem I found the solution!

Seems I had some fancy Javascript code in my header to perform a countdown. This was making use of the window.onload function which was overriding the PM popup unload()

Thought I'd mention it here in case it was helpful to others in future